Analyst.(SIM Reg Operations) at 9Mobile

Job Summary                   

• Provide operational and administrative support to the Regional Distribution Manager (dotted line to Manager-SIM Registration Operations) to ensure smooth day-to-day running of SIM Registration teams in assigned Region

Principal Functions                        

• Ensure implementation of processes and procedures guiding activities of SIM Registration Officers (SROs) in assigned Region to ensure delivery on set subscriber registration targets
• Assist Regional Distribution Manager to manage SIM Registration Supervisors in assigned Region
• Ensure responsible usage and safekeeping of all SIM Registration equipment/ tools in assigned Region
• Provide and co-ordinate first-line systems support for SIM Registration issues in assigned Region
• Ensure timely escalation and resolution of all SIM Registration-related issues and queries in assigned Region
• Assist SROs in timely pooling of registered subscriber data to central server and escalate all factors/ challenges adversely affecting the achievement of pooling targets
• Track, audit and visit Trade and SIM Registration outlets and hot-spots
• Prepare and ensure timely delivery of all reports required from SIM Registration outlets for attention of Regional Distribution Manager and SIM Registration Operations Manager
• Gather information on competition activities in SIM Registration and collate information for attention of HQ team
• Perform any other duties as assigned by the Specialist-SIM Registration Operations

Educational Requirements                         

• First degree or its equivalent in a relevant discipline

Experience, Skills & Competencies  

• Minimum of one year post NYSC relevant work experience.