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  • Posted: Nov 1, 2016
    Deadline: Not specified
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    Best Mobile is a world-class mobile phones and mobile devices sales and services retail store, a one-stop shop for everything mobile! We offer the latest and best quality products in mobile devices and technology from the leading manufacturers in the world - Nokia, Samsung, Blackberry, HTC, Apple, Sony, Tecno, LG, HP, Dell, ASUS, and lots more. We have th...
    Read more about this company

     

    Phone Engineer

    Location: Owerri, Imo, Nigeria

    Job Summary

    • Perform testing, maintenance and repair of telecommunication/electronic products and accessories.

    Key Responsibilities

    • Perform trouble shooting to identify root cause of faults for all OEM devices.
    • Repair faults identified on customer’s devices/accessories for all OEM devices.
    • Log fault information/details as appropriate.
    • Perform software upgrades of devices.
    • Escalate complex repairs/faults to the appropriate parties.
    • Perform quality checks on products and accessories before returning to customers.
    • Observe safety precautions in systems maintenance and repairs.
    • Understand and administer warranty programs of OEMs.

    Knowledge/Skills/Ability

    • Troubleshooting and fixing of all popular OEM products; Nokia, Samsung, Blackberry, LG, HTC, Motorola, Apple, Sony etc.
    • Advanced knowledge of CDMA, GSM and other relevant phone technologies.
    • Appreciation and working knowledge of Microsoft Office tools.
    • Basic appreciation of relevant measuring instruments.
    • Problem solving and trouble shooting skills.Customer focus disposition.C
    • Communication and interpersonal skills.
    • Time management and organization skills.
    • Ability to maintain poise under pressure.
    • Result oriented and quality focused disposition

    Requirements
    Education and Experience:

    • A first Degree or Diploma in any Technical/Engineering or related discipline.
    • 3 years’ experience in the electronic equipment/technical function of a telecoms company.
    • Proficiency in MS Office applications.

    Reasoning Ability:

    • Ability to solve practical problems and deal with a variety of concrete variable in situations where only limited standardization exists.
    • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
    • Ability to read, analyze, and interpret the most complex documents.

    Method of Application

    Interested and qualified? Go to Best Mobile on bestmobileltd.workable.com to apply

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