Facilities Consultant at Andela

About the Role:

Andela is seeking a Facilities Consultant whose primary role will be to effectively manage all Andela’s functioning infrastructure, operational services and processes in a way that will provide an efficient and safe working environment for employees and their activities. To be successful in this role, the right candidate will bring extensive knowledge and experience in providing best business practices to manage resources, services and processes, while improving efficiency, reducing operating costs and most importantly increasing productivity.

Responsibilities:

Facilitate the day-to-day operations of all Andela facilities in Lagos; including newly added facilities in future. This includes but is not limited to the following:

• To lead supplier negotiations, recommend supplier selection and implement contracts designed to encourage continual improvement.
• To ensure contracts are completed for all relevant agreements and that service level agreements  have been agreed with the relevant business owner (s). This will include Health and Safety issues, Sustainability as well as penalty payments for non-compliance and service delivery
• Vendor procurement selection and contract management including supervision, scheduling, and coordination; checking that agreed work has been completed satisfactorily and following up on any deficiencies
• Direct, coordinate, and plan essential central services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling
• Develop and track monthly spending budgets and prepare reports detailing budgeted amounts versus actual spent; Calculate and compare costs for required goods or services; including ensuring that we get best value for money.
• Plan for the most efficient allocation and utilization of space and resources for organizing the building and training premises
• Plan real estate acquisition and disposition.
• Respond appropriately to emergencies or urgent issues as they arise; Troubleshoot operational, building maintenance, and health and security issues, address employee  concerns as related to these areas, and elevate issues to the Deputy Director of Operations, as appropriate
• Communicate and carry out workplace and living space policies in relation to facility usage; ensure patrons adhere to policies and guidelines for conduct
• Oversee cleaning staff to ensure maintenance and orderliness of all working and living spaces at Andela’s facilities
• Ensure proper functioning and maintenance of the generator and contact the appropriate technicians to resolve power outages and malfunctions, as appropriate
• Assist technical staff in ensuring internet systems are functional and working, as needed
• Provide admin support as required by the Deputy Director of Operations
• Continual Collaboration with various teams e.g. Operations, Finance, success, recruitment etc, to ensure that facilities match up to needs both present and planned. Where deficiencies are noted, to lead the effort in ensuring we have solutions in place.

Qualifications:

• Hold a University degree/Higher Diploma in Facilities Management or Business related courses.
• Have prior experience in managing facilities.
• Have a strong background in Vendor relation management, business operations and Infrastructure maintenance.
• Prior experience in a start-up/fast growing organization is a plus.

Knowledge, Skills and Abilities:

• Good knowledge of MS Excel and other MS office tools
• Technically competent, with excellent problem solving, analytical, IT and managerial skills
• Interpersonal, relationship-building and networking skills
• Procurement and negotiation skills
• Focused on results
• Ability to plan and prioritize own work under tight deadlines, as well as to work on own initiative and as a member of a team
• The ability to multi-task and prioritise your workload
• Time management skills
• Research skills and the ability to draw information from various sources, including people
• Clear and concise writing skills and the ability to handle long and complex documents
• Team work skills and the ability to lead and motivate others
• Commitment to team success
• A practical, flexible and innovative approach to work
• Must be a nice person – we have a strict no jerks policy at Andela