Security Control Room Officer at Workforce Group

Job Purpose

• To provide and support a full Security Control Room Operation in a 24 hour response environment - utilising and operating all the systems within the control room, ensuring that all requests for assistance are attended too and that all electronic systems are operating to their optimum.

Responsibilities

• To operate and respond to all aspects of Control Room Operations.
• To operate, monitor, evaluate and maintain CCTV systems and ensuring visual images are always to necessary standard.
• Manage the dedicated emergency telephones and the telephone system and be aware of emergency response procedures.
• Manage the Access Control Systems and two-way radio communications with Security.
• Monitor the Fire Alarm systems and pass on via radio or telephone any information necessary for the safety and security of the company.
• Report as necessary any incidents to the emergency services.
• Undertake any other duties that are necessary within the Security Control room.
• Report any failures or issues to the Security Manager.

Requirements

• Hold a University Degree/HND in any discipline.
• Must have a minimum of two years hands-on Control Room experience in the use of CCTV, Access Control System and two-way radio communications.
• An ability to demonstrate a positive and proactive attitude.
• An ability to work as part of a team over a 24/7 rotating roster.
• Strong communication skills.
• Good experience in Microsoft Office applications, word and excel.
• A high level of written and oral communication to undertake routine management reporting, log keeping and reporting of incidents.