Software Engineer at Devices and Techniques Nigeria Limited

Role Summary

Devices and Techniques Nigeria Limited are looking for Software Engineer to join our expanding team in a successful and dynamic Oil & Gas Company. This role is for experienced engineers looking to further develop their skills and careers.

Qualifications:

• Bachelor’s degree Computer Science, or any related field strongly preferred; consideration given for technical knowledge as it relates to a degree.
• A minimum of 2 years’ related experience is required.
• Must be proficient in Windows, Citrix, and Linux platforms.  Certifications, Trainings or experience in databases and scripting or programming is preferred.
• Experience with Oil and Gas Business applications like Petrel, ArGIS, PI, Wellview.
• Must have strong oral and written communication skills.
• Must have strong problem-solving skills.
• Must show a demonstrated desire to learn.

Responsibilities:

• Support, optimisation and customisation software solutions using mainly Microsoft technologies.
• Managing cases, requests and enhancements using online tools and processes.
• Ensuring that client systems are fully operational and any loss of service is restored in a timely and efficient manner.
• Providing a high level of service to our customers and adhering to our strict SLAs for response and restoration times.
• Problem determination, workaround resolution, root cause analysis, major incident management.
• Deployment of service releases, patches, upgrades, requests and customisations
• Create productive relationships with and between key stakeholders.
• Ensure that solution and application support documentation is maintained to the highest quality and accuracy.

Other Responsibilities:

• To assist with the support of internal applications and infrastructure.
• Creation and distribution of knowledge and information with other team members and the company.
• Providing assistance and cover for other team members where required.

Required Skills

• Excellent analytical and problem solving skills.
• Ability to manage projects and deliver end-to-end solutions relating with third-parties.
• Familiarity with source control and development IDEs.
• Development experience in (VB.NET, ASP.NET, Web API), JavaScript, Batch Commands and VB Scripting.
• Practical experience with Windows Server, SQL Server, Oracle, IIS, Apache and networking tools.

Desirable Skills

• Previous experience dealing with support cases or requests via service desk software, telephone and in person.
• Familiarity with the Oil and Gas sector is advantageous.
• Understanding of change and release management.