Senior Director, Insight & Customer Strategy at Oracle

Job ID: 160012M5
Location: Nigeria

Objectives
As the leader of EMEA Insight Team for ECEMEA region, you will be measured on the following metrics:

• Deliver the Insight team KPIs for the region incl. revenue impact, customer satisfaction, etc.
• Increasing license revenue and market-share growth for business applications
• Increasing Oracle’s win/ loss ratio
• Elevating the quality of sales and shortening of sales cycles
• Strengthening of customer satisfaction.

Job Description
The individual will be a leader of the Oracle Insight program, driving delivery of value to EMEA-based customers focused on business specific issues. Key job elements include:

• Leads a team of high-calibre Insight Directors with the goal of achieving Oracle’s SaaS related business objectives
• Leads customer engagements with the top customers and delivers high impact (impact = closed license revenue and customer satisfaction)
• Provides direct deal support by leveraging industry knowledge, management consulting skills and analytical abilities in identifying key drivers, assessing process capabilities and developing a business case for business process enhancement.
• Integrates specific industry strategy, customer operational objectives and business process understanding to define a clear solution strategy with actionable value communication and enables a successful customer experience
• Contributes to team thought leadership through constantly synthesizing the customer experiences into content and methodologies that can be leveraged
• Leads the development of industry specific tools and analytical processes to be leveraged by the sales, marketing and consulting organizations in their respective roles.
• Demonstrates analytical and problem solving skills, and strong management consulting skills to influence thinking or gain acceptance of multiple customer constituencies.

Required Skills
Proven managerial experience of leading high-performance teams.

• Demonstrated ability to learn quickly and participate on strategic consulting projects with varied industry focus and business imperatives
• Proven aptitude to work in a virtual team environment and ability to build consensus
• Exceptional business problem solving combined with strong analytical and interpersonal skills
• Outstanding oral and presentation communication skills
• Knowledge of ERP and IT systems with emphasis on business applications is preferable but not essential.

Profile

• The ideal candidate will have 4-6 years of management experience with overall 15+ years of total experience. His experience will include career stints with industry leading companies in a functional management role in Financial Services, Manufacturing Retail & Distribution, Telecommunications or Public Sector will be a strong advantage.
• The ideal candidate will have an MBA from a top-tier business school. An undergraduate degree in a quantitative field would be preferred. Further, he/she will have complete fluency in English. Knowledge of any other European language or Arabic will be a plus.

Work & Compensation

• The work hours are flexible.
• Some travel may be required and can be self-managed, providing a high degree of work-life balance.
• Compensation will be attractive and highly competitive.