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  • Posted: Sep 12, 2016
    Deadline: Not specified
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    Peoplesource Consulting is a team of experienced human resource and business development specialists. Our focus is on increasing the value of your human capital. We believe that your people are your most valuable asset and they are what make your business successful. We work in partnership with you to maximise the competence and commitment of your people: th...
    Read more about this company

     

    Service Engineer

    Job Ref: PTPFSE 01

    If you are a young Engineer with a few years’ experience providing field services to customers we want to hear from you. You will need to be proactive, be a team player, have a strong personal drive and place a high value on customer service. If you want to be part of a success driven multinational organization, this could be your next long term role. The ability for you to communicate in the French Language is a must.

    JOB DESCRIPTION – 

    The incumbent will be involved in executing preventive maintenance activities in line with the organisation’s global standard procedures and reinstate equipment into production environment according to defined expectations. The successful candidate will be part of a team but the majority of the time will be spent out working with customers. To be successful in this position the he/she must enjoy to work independently, remotely and to travel a lot, sometimes working outside of regular working hours (evenings and weekends), based on customer needs. He/she must have strong personal drive and interest in self-development. This position offers opportunities for a future long term career (even internationally), in a sustainable and mature market in a global company. 

    Key Roles and Responsibilities

    • Execute installation tasks, assembling machines and conveyers.
    • Execute preventive maintenance activities in line with Company’s global standard procedures and reinstate equipment into production environment according to defined expectations.
    • Execute timely reporting of all discovered Technical Issues according to the QTIM processes.
    • Execute installation of relevant rebuilding/upgrade kits according to procedures and reinstate equipment into production environment according to defined expectations.
    • Inform relevant Company’s staff about ongoing service activities as well as of any issues affecting the customer or the quality of the Company’s service. Inform about any business opportunity discovered at the customer through the relevant channels.
    • Act as an ambassador for the Company at all times, ensuring and promoting good working relationships with the customer and that company’s reputation is sustained.
    • Execute and complete all relevant reports in an accurate and timely way. Distribute reports according to existing procedures and ensure that proper handover is done.
    • Execute all work in accordance with Company and Customer safety regulations and requirements. Execute all work in accordance with Company’s standards and requirements regarding product quality and food safety. Escalate all discovered food safety, quality assurance and regulatory issues.

    Required Working Relationships

    A Service Engineer is in regular contact with customers, colleagues, Key Account Managers, Team Leader and FSO Area Manager.

    Job Attributes

    Qualifications

    • Mechatronics/polytechnical training (vocational education at university level or equivalent is a must have.  
    • Computer skills (Office skills). Automation and Process

    Work Experience

    • Installations, maintenance and/or service work. 
    • Technician, Service Engineer from another company, Development Engineer

    Required Functional Competences

    • TS Maintenance Execution 
    • TS Installation
    • QT Quality Culture
    • TS Basic Occupational Health & Safety
    • TS Production Equipment Functionality
    • TS Production Lines
    • TS Portfolio Knowledge
    • TS Food Safety

    Behavioural Competences

    • Strong personal drive and interest in developing yourself is required.
    • High integrity and ability to lead self
    • Suitable candidates must have proven mechanical skills and to work both supervised and independent.

    Other Skills

    • English (proficient level), local languages to be specified  as well as the French Language is a must have.

    Additional languages used as needed in the specific market

    Job Dimensions

    • As above
    • Any other tasks assigned by your Manager.

    Method of Application

    All interested candidates should send in their CVs and applications to recruitment@peoplesourceconsulting.com quoting the job title and reference above as subject.

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