Unix/linux L2 support at Qualiserve Group

Reports to: Manager, IT Operations Support
Grade Level: TBD
Supervises: N/A

SUBJECT AND DESCRIPTION
Job Summary
Assist in the administration, maintenance, support and upgrades of UNIX operating systems.

ROLES AND RESPONSIBILITIES
Operational

• Assist in the implementation of approved policies and procedures for UNIX operating system design, implementation and maintenance.
• Provide input in the planning of UNIX operating systems upgrades, deployment and provisioning new systems
• Provide support in the implementation and user acceptance testing of UNIX operating systems.
• Assist in the development of a proactive maintenance cycle for UNIX operating systems and automate preventive/routine maintenance on systems.
• Perform daily UNIX operating system administration, including hardware & software upgrades.
• Maintain backup of the UNIX operating system network.
• Ensure optimal performance of all applications running on UNIX operating system environment in [HUAWEI, CLIENT] through proactive tuning and preventive maintenance.
• Perform daily UNIX systems checks and correct any issues.
• Monitor UNIX systems performance and recommend adjustments to system parameters to ensure optimum performance and response time.
• Work with the User Support team to provide second level support to end users and ensure timely resolution of UNIX system problems.
• Liaise with relevant unit/ team/function in carrying out all relevant activities.
• Attend team/divisional/departmental meetings as required.
• Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, IT Operations Support.
• Perform any other duties as assigned by the Manager, IT Operations Support.