Facilities Manager at Human Resources Specialists Limited

Ref No: FMJH 2016

Job Description

• The successful candidate will oversee activities of service and maintenance contractors and staff, and the execution of building related activities as determined by the Senior Facilities manager.
• He/she will establish and maintain mutually beneficial relationships with tenants and service contractors; assist to co-ordinate repairs, revamps and tenant installations; and carry out inspections and general building maintenance.
• The position holder will be required to be available on call (standby) 24-hours.

Duties and Responsibilities

• Maintain and support facilities in a timely and effective manner to include all repairs and administrative tasks.
• Provide a high quality service to clients based on agreed service standards.
• Maintain and manage budget assuring expense control in strict accordance with financial policies and procedures.
• Provide reports to supervisor on the design and operation of building services and systems.
• Prepare and execute methodical Planned Preventive Maintenance (PPM) schedules to ensure minimum down time of equipment and facilities.
• Maintain the structure and fabric of all facilities in line with appropriate building regulation.
• Keep inventory of all equipment, appliances and assets under company’s care.
• Liaise with colleagues in the development of FM service contracts and works contracts in accordance with company policies and procedures.
• Manage building security to ensure safety and security of premises.
• Liaison with various regulatory agencies to obtain appropriate valid certificates, licenses and permits.
• Put forward suggestions to improve service standards and quality.
• Produce detailed and accurate description of parts needed for maintenance, and submit for approval.
• Ensure that all repairs are carried out in line with company's laid down guidelines and processes.
• Work in full compliance with all Health Safety & Environment (HSE) guidelines and regulations.
• Act as on-site project manager, and manage tenant installations as needed.
• Manage and lead staff, and manage professional relationships with external contacts.
• Work as an effective team member, anticipate and ensure tasks are completed.
• Ensure that staff behavior and conduct conform to company values and philosophy.
• Ensure each assignment/task is delivered in a timely and effective manner.
• Keep supervisor apprised of matters relating to Facility in a timely manner.
• Other related duties as assigned.

Minimum Qualifications and Experience

• Bachelor's degree in Facilities Management, Engineering, or any other related field.
• Possession of Facilities Management certification is desirable.
• Six years of directly related facilities management experience in property management.
• Three years of experience working in the electrical/mechanical or technical field.
• Excellent computer skills, proficient in MS office Suite, Nicor / MDA / SAP, and Dbase management.
• Excellent ability to communicate in English both verbally and in writing, and present reports.
• Strong knowledge and understanding of lease agreements and conditions, and house rules.
• Demonstrable knowledge of company policies & procedures, administration principles and reporting.
• Proven record of managing diverse and complex sites, and technical knowledge of building services.
• Strong knowledge and understanding of cost budgeting and control.
• Working knowledge of relevant health and safety statutory requirements.
• Demonstrable ability to network, and negotiate agreements, contracts, supplies, etc.
• Excellent customer service, interpersonal and relationship management skills.
• Must possess all regulatory and mandated licences such as a valid driver’s licence.
• Strong people management and leadership skills.
• Team player with strong ability to work collaboratively and superb ability to interact with clients in a professional manner
• Strong ability to plan, coordinate, and organize projects, and ability to make quick decisions and solve problems.
• Excellent time management skills, ability to work under pressure, and accurately work to meet deadline.
• Persistent, resilient and resourceful demonstrating a positive can-do attitude at all times.
• Reliable, dependable, and able work diligently with the uttermost level of integrity.
• Analytical with excellent critical thinking skills, and strong ability to listen, understand, and ask smart follow-up questions.