Systems Engineer at Enabled Solutions

Job Description

• Responsible for supporting software and equipment in a Microsoft Windows environment, from design through implementation and support.
• Perform a wide variety of installation, configuration and upgrading of
• workstations, servers and related hardware and software in a LAN, WAN and stand-alone environment.
• Provides investigation, diagnostic testing and repair/resolution of customer and in-house systems, hardware, software and infrastructure.
• Provide technical solutions to meet customer requirements
• Provide technical pre-sales support for a wide variety of software and hardware product families.
• Provide effective installation, configuration, training and after-sales support for software applications including OS, Anti-virus, Backup, Security.
• Generate new opportunities by marketing specified hardware and software solutions.
• Promote additional products and upgrades that meet customer requirements.
• Assist in preparing quotes, technical proposals and customer presentations.
• Maintain software applications, operating systems and hardware.
• Respond to inquiries from in-house staff, administrators, service providers, offsite personnel and outside vendors and etc. to provide technical assistance and support
• Supervise the administration of systems and servers related network to ensure availability of services to authorized users.
• Maintain effective relationships with OEMs and Distributors
• Obtain required training and technical certifications within required timeframes and as directed by management.
• Maintain specified OEM competency requirements to enable company to maintain partnership requirements (including HP, Microsoft, Symantec and Cisco).
• Keep abreast of new technologies by continually updating technical knowledge and skills by attending in-house and/or external courses, reading manuals and accessing new applications
• Any other duties as assigned by management

Requirements

• B.Sc/HND or equivalent Degree from a reputable university.
• Minimum of one to years’ experience in similar position.
• MCP, MCTS on Windows Server 2008 or equivalent and CCNA certifications
• Good Windows usage and support skills.
• In-depth knowledge of at least 1 Operating System.: UNIX, Linux, or Windows 2000, and work toward attaining knowledge of other Operating Systems.
• Knowledge of Windows Servers, workstations, MS Exchange, anti-virus and various other software applications.
• Wide knowledge of Symantec/Microsoft/VMware.