Business Development (Sales) Manager - Twinpine at Terragon Group

Job Descriptions

• Business Development Manager, is a business manager who identifies, develops and manages high revenue accounts with maximum margin profitability within the ‘Charge to Mobile’ operator billing sector.
• The individual will be responsible for developing a technical documentation program for communicating features, requirements, processes and implementation to mobile operators.
• Through the deep understanding of operator technology and processes, the candidate will also serve as the internal subject matter expert on operator technology for product and partnership teams.

Relationship Management/Customer Retention:

• Formulate, develop, and maintain corporate business engagement with key corporate partners.
• Maintain relationships with key business partners
• Developing and maintaining strong relationships within mobile operators.
• Create appropriate documentation for sales and marketing of products and services to identified partners.

Marketing Strategies:

• Identifying new technologies and partnership opportunities for Twinpine and drive execution of same
• Interface with internal technical and business teams to support daily operations needs for inter-company activities
• Design, write, illustrate and edit technical documentation, which includes specifications, integrations and instructional documentation as well as informal materials (e.g. press releases, blog posts)
• Expedite revisions, corrections and changes to previously published documentation
• Ensure content is clear, concise and in a format best suited for various audiences
• Meet with other subject matter experts to collect requirements and technical content, and then translate data into a consumable, functional work product

Corporate image/Publicity:

• Liaise across business groups to address corporate level project needs
• Manage large corporate partnerships with Mobile operators for the different regions, with strategic distribution of business developments efforts.

Revenue generation/market expansion:

• Analyze local market, gather and provide information and recommendations for business development opportunities
• Identify, engage potential business partners, develop business plans and support delivery of projects and products
• Support strategy development and investment executions
• Implementing lead-nurturing methodologies and systems to increase market-awareness and maintain Twinpine's mind-share within Mobile Operators and greater mobile community.

Sales and Marketing forecast and Development:

• Working directly with Sales, Marketing and PMO teams to create compelling mobile use-cases, strategic programs and implementations.
• Identifying strategic alliance opportunities to help Twinpine scale within the regions.
• Work with product teams to create innovative product and service proposals through a focused understanding of mobile operator needs and future market developments.
• Take ownership of multiple, complex projects with minimal supervision and deliver high quality content on time
• Maintain existing documentation for organization, content, technical accuracy, relevance and style

Educational Qualifications & Functional / Technical Skills

• Minimum of Bachelor’s degree in Computer Science or Engineering or equivalent degree/experience. MBA preferred.
• Understanding of operator infrastructure, and capabilities
• Excellent writing, proofreading and editing skills and the ability to produce and organize content with a logical flow
• Experience working in the mobile industry, with demonstrated deep knowledge/hands-on experience in marketing, investments, operations or business development.
• 5+ years experience in writing technical documentation for a software product or as a technical project manager, solutions engineer, software engineer, technical sales consultant or partner/sales engineer in the telecommunications space
• Demonstrated ability to do hands-on research and obtain necessary technical content from subject matter experts while translating it into clear, concise documentation
• Demonstrated ability to meet multiple, tight deadlines
• Ability to handle the pace and ambiguity that comes with working in a start-up environment
• 3+ years' work experience in business development, sales, customer relationship management in a New Media Agency
• Previous experience working at mobile devices makers or leading network operators is preferred
• Great problem solving and analytical skills
• An effective team player with excellent communication and interpersonal skills
• Excellent PowerPoint and Excel skills