Associate, Customer Insight (Research) at Bridge International Academies

Research is at the core of what we do, from understanding our parents, teachers and communities to determining where new Bridge International Academies should go - the Customer Insight team ensures the achievement of company goals by providing valuable insight. We believe in focusing on operational excellence and execution - Excelling in rapid and insightful data collection and ensuring a high level of service delivery.

Overview of position

To conduct research, provide critical analysis, insight, reports and data to the rest of the company on socio-economic conditions, competitive landscapes, plot-specific research and population density.

Responsibilities

• Conduct household interviews in slum communities
• Conduct field-based exercises to calculate population density using survey and GPS equipment
• Consolidate and enter data from surveys and research exercises into Excel at the office
• Produce research reports based on both quantitative and qualitative observations
• Participate in the design of new research studies and research tools

Experience

• 2+ years’ experience in conducting field research in a fast paced or rapidly growing commercial organisation with multiple departments where the use of technology solutions was a key strategy.
• Experience working in slums and informal settlements.
• Fluent in communicating in Pidgeon and English. Language ability in Yoruba language a big plus

Qualifications

• A Bachelor’s and Master’s degree in Sociology, Demography, Anthropology or other related field.