Applications and User Support Engineer at Abuja Electricity Distribution Company (AEDC Plc)

Job Description

• Provide front line user support for all corporate and production platforms and applications to enable the business to be efficient and high performing.

Key Role/Responsibilities

• Federal Ensure High availability of IT production and corporate applications and services.
• Federal Adhere to cost effective solutions for user software application requirements
• Federal Ensure adherence to ICT Device Usage Policies by users and report/escalate breaches
• Federal Execute hardware and software rollout plans
• Federal Solve strategic and operational software application and hardware platform issues
• Federal Ensure data privacy, data integrity and availability of ICT services
• Federal Provide ICT training for all staff

Qualifications

• Minimum of a University degree in computer science or related field.
• Working experience as a user support team member
• Operational knowledge on Linux and Windows Kernals and utilities
• Strong team collaborating and People Skill.
• Excellent Analytical, Organizational & Multitasking skills.
• Strong Communication, Presentation and Interpersonal Skills.
• Discreet with Integrity
• Self motivated with focus on results