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  • Posted: May 3, 2016
    Deadline: Not specified
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    In 1965, the Standard Bank of South Africa merged with the Bank of West Africa acquiring businesses including a banking operation in Nigeria, which dated back to 1894. The name was then changed to Standard Bank of West Africa. Four years after the merger, Standard Bank Nigeria was incorporated locally to take over the business in Nigeria. In 1971, 13% of the...
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    Business Development Executive, Priority

    Job Purpose
    Onboard NTB Priority Clients:

    • Onboard NTB potential clients with multiple product needs (e.g. Wealth Management, Wealth Management OD, Mortgage)
    • Engage NTB clients via leads sourced from sources like agency, alliances and owners of our Supplier & Buyer ecosystem
    • Ensures that the applications meet the required standard.
    • Ensure the anomalies / errors / omissions are attended to before submitting the application to BOO Centre/Credit for further review / processing.

    Key Roles and Responsibilities
    A.) Business Development:

    1.) Prepare & set up (remote):

    • Receive leads from leads management system - NTB from Alliances, Agency or Priority Centre
    • Conduct research and preparation on client lead and prepare Bank’s proposition
    • Prepare all documents (digital) required for account opening and pre-fill forms where possible

    2.) Sources of Leads:

    • Owners of CC and BC companies and top management staff of C&IC Companies
    • Introducers
    • Paid referrals
    • Alliances

    3.) Call/meet, deep sell (in person):

    • Call or meet in person
    • Listen and determine further needs
    • Communicate the proposition
    • Acquire clients with anchor products
    • Set up KYC needs with KYC centre
    • Educate and conduct initial set up for online, ATMs, Client Centre, and Branch

    4.) NTB: On-board, Activate and pass on (remote):

    • On-board, activate as per the 100 day plan
    • Prepare and pass on Client into interacting with the Bank via Online, Client Centre and Branch
    • Ask for referrals

    5.) Policies and Guidelines:
    Report:

    • To be familiar and comply with all relevant Group policies and local regulations in relation to all products.
    • Ensure that all anti-money laundering / Know Your Customer (KYC) and Customer Due Diligence (CDD) guidelines are adhered to.

    B.) Anti Money Laundering / KYC / CDD:
    Remain alert to the risk of money laundering and assist in the Bank’s effort in combating it by adhering to the key principles in relation to:

    • Identifying your customer,
    • Knowing your customer,
    • Reporting suspicions,
    • Safeguarding records and
    • Not disclosing suspicions to customers.

    C.) Group Compliance Performance Objectives:

    • Adherence to laws and regulations, internal risks and compliance policies and Group Code of Conduct
    • Completion of all mandatory risk and compliance training including e-learning within stated timeframes.
    • Proactive identification of risks and concerns, including escalation to all relevant stakeholders
    • Timely mitigation of risks and resolution of issues including collaboration with all relevant stakeholder functions, and establishment of effective controls.

    D.) Project:

    • To participate and contribute to the upcoming projects of the Department to ensure timely and smooth implementation

    Key Relationships (Internal & External)
    Internal:

    • Senior Relationship Managers, RMs and peers in Retail Clients
    • Senior Managers, SBIM, BOMs and BOOs of all levels in the Business Units.
    • Branches
    • Credit
    • Wealth Management team
    • Group Internal Audit

    External:

    • Clients

    Contribute to:

    • The overall success of Retail Banking Nigeria.

    Qualifications and Skills
    Know How and Experience:

    • Min of 2 years experience in Sales/acquisition/new business
    • Good working knowledge of the Bank’s operating system
    • Good communication and inter-personal skills.
    • Good working knowledge of the Bank's products and services.
    • Strong analytical skills & Product broadening
    • Understanding of Wealth Management and Retail products
    • Enhanced multi-product knowledge
    • Market and competition knowledge
    • Client engagement
    • Presentation and soft skills tailored to engaging
    • High Value clients
    • Closing deals
    • Communication skills
    • Negotiation and objection handling

    Journey completion:

    • Understanding of Priority KYC/CDD principles

    Method of Application

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