Front Desk Officer at Sightsavers

Details:

• Pleasantly attending to all patients and clients.
• Scheduling patient appointments.
• Required to create and manage medical records both manually and through the use of computer software.
• Making phone calls to affiliated HMOs for the receipt of pre-authorization codes.
• Answering and routing phone calls and checking messages.
• Providing information about the organization to all clients
• Assisting the doctors by providing them with relevant front desk process information.
• Quick vetting of prepared bills prior patient or client retreat.
• Accepting additional assignments and tasks as needed for the department.
• Follow-through with the endorsement of prepared medical documents
• Entering and documenting required medical information.
• Other administrative duties such as opening and sorting mails.
• Organizing and maintaining the filing system
• Checking and managing the effective use of office supplies and stationeries
• Regular communications and development of reports, work plan, time schedule and related problems to immediate supervisor.
• Ensure all electronic appliances are switched off at the close of work daily.
• Collation of daily hospital attendance figures.
• Performing basic word processing task
• Other responsibilities as may be assigned from time to time.

Skills

• Accounting & book keeping Skills
• IT skills
• Office Administration
• Interpersonal Relations Skills
• Communication skills
• Facility Management
• Supervisory skills
• Problem-solving skills.

Qualifications

• Minimum of a HND Qualification with atleast 2-3 years customer service experience.