Assistant Sales Manager at eStream Networks

Functions
Acquisition of New Business:

• Identifying new sales opportunities and presenting benefits and key features of products in other to acquire new business.
• Searching proactively for new leads to achieve the company set targets.
• Identifying sales prospects and contacts and other accounts as assigned.
• Preparing quotes, proposals, sales contracts and vetting of invoices.
• Managing the agreed levels of calling activity to raise revenue or volume streams in conjunction with sales team.
• Compiling sales progress reports on a weekly/monthly/quarterly and proactively addressing shortfall on targets due to be achieved.
• Engage the clients at a detailed level to gain an understanding of the business issues and objectives driving the client’s needs.
• Conduct strategic planning activities across prospective client base; ensure the go - to-market plan is aligned to sales and services plans.
• Participate in aggressive sales strategy and establishing sales forecast and pipeline with the view of achieving sales and marketing objectives.
• Work closely with the team and clients to deliver solutions that solve our clients’ business challenges and cultivate strong relationships with clients’ senior executives through both in-person meetings and other communication channels.
• Communicate with remote Field and Sales Team to maintain consistency with headquarters’ direction and strategy, and informed of company activities and initiatives.
• Record all visitations in the assigned Visitation sheet.

Strategic Client Management to grow Existing Business:

• Achieving sustainable revenue from existing customers by assessing relationships on the basis of satisfaction, risk and expansion opportunities, understand their businesses, goals, strategies and challenges.
• Assess the customer needs by finding out what information, products or services the customer requires for the purpose of formulating a business case and delivering an effective variety of ICT solutions that will help the customer exceed their business objectives.
• Producing file notes after any client meetings, summarizing any additional actions required, including follow-up calls.
• Managing existing accounts as assigned in other to increase and maintain levels of the business revenue
• Continually partners with existing customers in order to fully understand their businesses, goals, strategies and challenges for the purpose of formulating a business case and delivering an effective variety of services to help the customer exceed their business objectives.

Business Intelligence:

• Researching prices and products of competitors and recommending adjustments in selling price, supply and demand.
• Monitor national sales team by scheduling and following up with field sales action plans and work results.
• Participating in marketing events and attending sales meetings
• Developing and maintaining sales materials and current product knowledge.
• Providing innovative backup to Head of Sales and Relationship on sales matters.
• Assist and liaising with Sales, Relationship& Marketing team on New Products, Business Environment and Emergent Business.
• Keep up-to-date on current and future technologies and industry trends.

People Management:

• Work with Marketing and Communication team to set up campaigns that promote the services on discounts and offers to existing and new customers.
• Provide ongoing training to sales reps regarding sales skills, product knowledge, and market focus. Teach appropriate prospecting techniques for securing new clients, key account management, and general account maintenance.
• Maintain good customer and staff relationship.
• Deliver reports and progress to the Head of Sales and Relationship on regular basis.
• Perform other related duties as required
  

Requirements

Education Qualification:

• HND/B.Sc in Arts, Social Science, Engineering, Computing or any other relevant discipline

Other Qualifications:

• Any relevant sales or leadership training would be an advantage.

Experience:

• Minimum of 6 years of sales experience. At least 4 of these years should have been as a team lead (or equivalent) within a telecommunications company.

Functional Skills:

• Meeting Sales Goals, Negotiation, Selling to Customer Needs, Motivation for Sales, Sales Planning, Building Relationships, Coaching, Managing Processes, Market Knowledge, Developing Budgets, Staffing
• Must be excellent at conflict resolution.
• Ability to sell effectively to prospects and clients.

Presentation Skills:

• Excellent in communications, presentation and writing.
• Ability to work independently as well as in a team
• Product Knowledge - Demonstrates a high level of knowledge of products, services and procedures.
• Solutions - Seeks to fully understand the customers’ needs, provides customer with the best solution even if it involves a markdown, and contacts other associates/leaders as needed; until customer’s need is met.
• Selling Skills - Promotes products and services resolves customers’ concerns; executes “Good, Better, Best” strategy.
• Customer Focus
• Priority Setting
• Drive for Results
• Interpersonal Savvy
• Chief Medical Director