Senior Executive Client Service at Oaklands & Johnson Limited

Job Purpose Summary:    

To take responsibility for developing plans and executing projects and initiatives that support the broader short and long-term strategy and focus of the organisation

Key responsibilities and accountabilities

• Responsible for building clientele base of the organisation by developing new businesses
• Acquire marketing communication and other related briefs from clients
• Prepare reports from meetings
• Monitor progress of briefs and projects internally
• Prepare strategy documents, proposals, media plans and budgets for clients
• Participates in brand strategy discussions
• Engage in proactive thoughts and generate new ideas for client’s brands.
• Participate in developing & executing annual client target setting & strategy review.
• Provide timely follow up on all advertising inquiries
• Manage both existing and new accounts with the same degree of professionalism
• Develop and enhance business relationships fostering existing and new business
• Understanding client requirements, and strategizing on how to meet client’s needs.
• Present thoughts on creative outputs and thereafter discussing the same with internal team
• Follow up on clients with calls.
• Develop and update business development database
• Develop contact reports of meetings with client and despatch same promptly
• Prepare weekly reports of clients and vendors transactions with agency
• Attend meetings whenever required
• Liaise with all internal departments, approved Vendors and service providers to ensure smooth flow of all assigned projects.
• Carry out instructions given by the management team and head office

Requirements (Skills and Qualifications)

Educational Qualifications:

• Bachelor's Degree in any field.
• Active membership of APCON is an added advantage.

Experience:

• A minimum of 2 years’ experience in an advertising agency.
• A wealth of business contact is also an added advantage

Skills:

• Excellent Communication skills (English): Listening, Spoken and written
• Strong proficiency in MS Office applications: Excel, Word, and power point
• Analytical/ problem solving Skills
• Interpersonal skills
• Presentation skills
• Ability to work collaboratively with others to achieve desired business result.
• Positive attitude and professional manner in all interactions; commitment to continuous learning and professional development
• Time management skills
• Willingness to learn

Personal Attributes:

Must demonstrate the following personal attributes:

• Be honest and trustworthy
• Be respectful
• Be flexible
• Demonstrate sound work ethics
• Be Presentable