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Req ID: 94580
Purpose of Job Role
Responsible for the operational and delivery performance of the IP / MPLS network within a Managed Services Deal. Responsible to manage the applicable IP / MPLS network design, WLAs / OLAs with delivery organizations, manage the delivery of operations, ensuring that operations delivery is fulfilling the contracted Service Level Agreement (SLA) and to serve as the primary escalation point for critical incident, Broadcast Delivery Operations escalations, and performance reporting towards the customer.
Responsibilities
Technical competence:
Behavioural competences:
Minimum Qualifications & Experience Requirements
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