Specialist, Quality Assurance at T2 (Formerly 9Mobile)

Job Summary       

• Plan and execute the testing of all newly developed products and services to identify and escalate product faults or malfunctions.

Principal Functions       

• Plan, coordinate and ensure periodic product testing.
• Define suitable testing environment to assess proper functioning of all Etisalat products and services.
• Identify product faults/malfunctions, document findings and escalate to the relevant product development teams as required.
• Monitor and follow up on product modification initiatives and track successes.
• Participate in product design reviews to provide input on potential problem areas based on historical information gathered from previous tests conducted.
• Review all product documentation (including instruction manuals and corporate website content) to ensure technical accuracy, compliance, and completeness, and to mitigate risks.
• Provide guidance and manage the performance of subordinates (where applicable).
• Liaise with relevant unit/team/function in carrying out all relevant activities.
• Attend team/divisional/departmental meetings as required.
• Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Quality Assurance.
• Perform any other duties as assigned by the Manager, Quality Assurance.

Educational Requirements       

• First degree or its equivalent in a relevant discipline.

Experience, Skills & Competencies       

• Three (3) to five (5) years relevant work experience.