Order Fulfilment Manager at Coliseum

JOB DESCRIPTION

• Directs and oversees the order fulfillment process.
• Supervise, coordinate and oversee the day-to-day activities of the fulfillment department
• Maintain a clean and organized fulfillment department to achieve maximum results.
• Responsible for staff whose duties include order entry, administration, and shipping.
• Establishes processes for order tracking, maintains updated customer contact information
• Ensures adequate inventory levels are maintained to maximize customer satisfaction and minimize cost.
• May act as a liaison with sales or customer service regarding ship dates or inventory levels.
• Familiar with a variety of the field's concepts, practices, and procedures.
• Relies on extensive experience and judgment to plan and accomplish goals.
• Performs a variety of tasks.
• Leads and directs the work of others.
• A wide degree of creativity and latitude is expected.
• Typically reports to top management.

Job Requirements

• Bachelor’s degree or equivalent.
• Minimum of 5 years sales operations, sales support, order or project management experience.
• 3 years supervisory or management experience.
• Strong analytical, leadership, problem solving skills. Excellent verbal and written communications skills.
• Strong PC expertise required with emphasis on integrated system knowledge. 
• Ability to analyze controls and processes affecting the sales order cycle and implement company-wide solutions.
• Ability to receive, interpret and transmit complex information requiring explanation or interpretation.
• Must be able to work independently and manage multiple projects with attention to detail.

Special requirements needed

• Work overtime as needed
• Security Investigation
• Ability to Travel
• Pass a background check

Keys To Success

• Deliver exceptional customer service
• Demonstrate accountability and integrity
• Develop successful relationship
• Embrace change
• Demonstrate business savvy