Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Aug 21, 2015
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, software and infrastructure within Information and Communications Technology (ICT) for telecom operators and other industries, including telecommunications and IP networking equipment, mobile and fixed ...
    Read more about this company

     

    Tools and Methods (OSS Support) Engineer

    • Job Type
    • Qualification BA/BSc/HND
    • Experience None
    • Location Not specified
    • Job Field

    Job Summary

    The main purpose of the Tools and Methods Engineer is to design tools supporting service deliveries and also to identify new business opportunities for Ericsson in the given service area. The Tools & Methods Engineer participates in the following activities of the product development lifecycle: analyzing initial requirements and business needs, specifying functionality, verifying software solutions, supporting tool users and to provide marketing support and competence development related to them. The responsibility is further to ensure that all solution deliveries to customers are made in a professional manner, achieving customer satisfaction and securing profitability for Ericsson. In addition to service delivery the Tools and Methods Engineer shall assist in developing new services within this and other areas. The Tools and Methods Engineer shall also seek to identify sales opportunities and generate repeat business while working on assignment.

    Responsibilities & Tasks

    • Analyses of service delivery tools as needed
    • Defines and develops the required tools and methods
    • Trains and supports end users of the tools
    • Improves service delivery processes

    Position Qualifications

    Core Competences:

    • Presentation and communication skills
    • Problem solving and Strategic Thinking
    • Consultative selling skills
    • Planning and Organizational skills
    • Teamwork and Collaboration
    • Project Management skills
    • Administrative skills
    • Ericsson knowledge
    • Service delivery process
    • Creating & Innovating
    • Entrepreneurial & Commercial Thinking
    • Analyzing
    • Learning & Researching
    • Delivering Results & Meeting Customer Expectations

    Preferred Qualifications & Experience Requirements:

    • Bacherlor's degree
    • Improves service delivery processes
    • Analyses of service delivery tools as needed

    go to method of application ยป

    Tools and Methods (OSS Support) Engineer

    Job Summary

    The main purpose of the Tools and Methods Engineer is to design tools supporting service deliveries and also to identify new business opportunities for Ericsson in the given service area. The Tools & Methods Engineer participates in the following activities of the product development lifecycle: analyzing initial requirements and business needs, specifying functionality, verifying software solutions, supporting tool users and to provide marketing support and competence development related to them. The responsibility is further to ensure that all solution deliveries to customers are made in a professional manner, achieving customer satisfaction and securing profitability for Ericsson. In addition to service delivery the Tools and Methods Engineer shall assist in developing new services within this and other areas. The Tools and Methods Engineer shall also seek to identify sales opportunities and generate repeat business while working on assignment.

    Responsibilities & Tasks

    • Analyses of service delivery tools as needed
    • Defines and develops the required tools and methods
    • Trains and supports end users of the tools
    • Improves service delivery processes

    Position Qualifications

    Core Competences:

    • Presentation and communication skills
    • Problem solving and Strategic Thinking
    • Consultative selling skills
    • Planning and Organizational skills
    • Teamwork and Collaboration
    • Project Management skills
    • Administrative skills
    • Ericsson knowledge
    • Service delivery process
    • Creating & Innovating
    • Entrepreneurial & Commercial Thinking
    • Analyzing
    • Learning & Researching
    • Delivering Results & Meeting Customer Expectations

    Preferred Qualifications & Experience Requirements:

    • Bacherlor's degree
    • Improves service delivery processes
    • Analyses of service delivery tools as needed

    Method of Application

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Ericsson Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail