Sales Engineer at Trend Micro Incorporated

Qualifications/Professional Certifications:

• 5+ years SE experience and/or professional services experience required
• 5+ years’ experience with Microsoft Windows and Linux Host / Server Operating Systems including system security.
• 5+ years’ experience in computer software or systems including security products (Malware detection, Intrusion Detection, Content Security)
• Strong IP networking solution knowledge and skill set (e.g. Cisco CCNA, CCNP or equivalent)
• Strong knowledge of virtualisation technologies (VMware vSphere)
• Certified Information Systems Security Professional (CISSP) certification
• Strong knowledge of enterprise security technologies
• Working knowledge of Gateway Security (e-mail and Web security)

Experienced Required:

Core Skills:

• Strong multi-tasking and problem resolution abilities 
• Ability to read and interpret network sniffer output (for example pact files) 
• Ability to effectively and efficiently instruct and guide customers on-site, online, and via telephone is essential
• Ability to manage own time effectively is a requirement for success
• Quick learner with desire to learn new tools and techniques
• Strong verbal and written communication, customer service, account management and negotiation skills, with the ability to interface with a diverse set of clients
• Moderate coaching and mentoring skills are essential
• Presenting to a large group / audience at shows and other event

Experience

•  Requires Degree or equivalent combination of education and experience in information security software or systems.
• Work in a fast-paced, high-pressure environment under minimal supervision to provide detailed technical knowledge of Trend Micro software products
• Must be able to provide software/network troubleshooting on complex technical issues