Regional Field Services Manager at GE - General Electric

Role Summary/Purpose:    

The Regional Field Services manager is responsible for the management of all field service operations for Subsea Services in Nigeria. Managing the resource identification, training, competence, deployment and delivery of effective field service solutions to our customers.

Essential Responsibilities:    

Reporting to the Global Field Service Leader and Regional Manager, you will integrate and develop processes that meet business needs across the organization, manage complex issues within functional areas of expertise, be involved in long-term planning and contribute to the overall business strategy. He/she will be responsible for:

- Driving a strong EHS, Quality and Compliance culture within the team. Ensuring effective systems of work are implemented, reviewed and improved. Drive positive behavior and encourage an open reporting and learning environment.
- Supporting adjacent functions including Sourcing, Sales and Invitation to Order (ITO) during the services tendering and order hand over phases, to ensure contractual commitments are understood and carried out effectively.
- Drive a Field Service team operating rhythm – including but not limited to EHS, Quality, OTD, finance and productivity – to drive effective performance optimization and monitoring which includes managing and reporting functional business.
- Manage the functional cost budgeting and is responsible for spend performance.
- Manage the Field Service team+ competence through recording, assessment and training programs
- Promote employee development & career progression through the GE Oil and Gas organization. Create and manage functional succession plans. Ensuring annual Employee management System (EMS) participation is thorough and timely.
- Manage Field Service development and investment plans that supports expansion, new capability, and efficiency and capacity improvements.
- Manage the execution of all Field Service activities efficiently in order to achieve our on time delivery commitments
- Champion continuous improvement projects that balance safety, speed & quality to enhance output and utilization
- Supporting regional revenue and margin commitments and objectives. Support customer payment resolution.
- Drive quick & effective closure of any assigned CIRs, Audit Findings, RCAs/NCAs, and CAPA cases.
- Manage the forecasting, utilization and deployment of the FS personnel
- Manage the field resource pools, according to the local business requirements and global fulfillment workforce capacity
- Interfacing with customers, sales, project management and integrated services to coordinate appropriate technical resources when and where required.
- Actively Support Global Services improvement initiatives.
- Perform other duties as required/requested by their manager.

Qualifications/Requirements:    

- B.Sc/B.Eng. or preferably M.Sc/M.Eng in a relevant course
- EHS and Quality management systems proficient
- 10-15 years key experience in Management and Technical/Field service.
- PC Literate: Word, Excel, Wells, Power point, Primavera RMT
- Willingness and ability to travel, up to 40%
- Strong oral and written communication skills
- Strong interpersonal and leadership skills
- Ability to effectively perform & contribute in a matrix team environment
- Knowledge of products and processes for customer requirements, and budgeting / financial processes.
- Strong presentation and negotiation skills
- 6 Sigma, Lean and continues improvement champion
- A valid NYSC discharge or exemption certificate will be required.
- Must have valid authorization to work full-time without any restriction in Nigeria

Additional Eligibility Qualifications:    
Desired Characteristics:    
· Subsea/Surface experience is desired · Strong analytical ability · Ability to organize and prioritize work and to meet deadlines · Reporting and analysis experience preferred · Ability to effectively lead multi-functional team · Ability to communicate at all levels of customer organization and within GE · Prior experience managing a budget and project margin is preferred · Strong oral and written communication skills · Strong interpersonal and leadership skills

Job Segments: Quality Manager, Regional Manager, CAPA, Lean Six Sigma, Environmental Health & Safety, Quality, Management, Healthcare