Sales Coordinator at Krones Group

KEY RESPONSIBILITIES & ACCOUNTABILITIES

• Promote and Support Sales activities in Francophone Africa.    
• Coordinate all enquiries, quotations and orders for spare parts.
• Clarification of all queries before orders is placed ..
• Use the escalation procedure to prevent order delays by being pro-active.
• Keep internal role players informed on status of key orders timeously.
• Process invoicing and shipping documentation accurately and timeously ..
• Follow-up with customers on OPEN quotations to ascertain status of a potential order.
• General administration/filing

ROLE SPECIFIC SKILLS ATTRIBUTES
Knowledge and Experience

• Strong admin skills with attention to detail
• Strong knowledge and usage of French language
• Inventory Management
• Project Management
• Excellent verbal and written skills in French

Qualifications and education required

• B.Sc/HND or equivalent in French, any sales, financial and mathemallcal certification would be an advantage
• Applicants with French as lingua franca and those from Francophone countries would be expected to possess B.Sc/HND or equivalent in Mathematics, Statistics, Business Management, Marketing, Accounting and Finance

Personal behaviors/competencies

• Deadline driven, attention to detail, work independently, project a professional image, encourage team work and compliance with work processes and procedures, good time management skills
• Shows initiative and solution orientated and pro-active
• Work well under high pressure/stress situation
• Excellent co-ordination, communication skills
• Ability to communicate fluently in French is very vital.
• Excellent time management and disciplined
• Understanding import/export processes and procedures
• Ability to liaise with international offices - Germany/Africa

Computer Skills

• MS Office - Word, Excel - Advanced level
• SAP/Pastel (preferably)
• Internet, email

Literacy and Numeracy

• Accurate numerical ability