Sales/Distribution Manager at FJAJobs Associates Limited

Description :    

Job Objectives:

Responsible for the development and performance of all sales activities in assigned market. Staffs and directs a sales team and provides leadership towards the achievement of maximum profitability and growth in line with company vision and values. Establishes plans and strategies to expand the customer base in the marketing area and contributes to the development of training and educational programs for clients.

Key Responsibilities:
Revenue Generation

1. Liaise with Production Manager at all Butterfield Bakeries on meeting revenue target
2. Develops a business plan and strategy for the market that ensures attainment of company sales goals and profitability
3. Prepares action plans by sales team for effective search of sales leads and prospects
4. Initiates and coordinates development of action plans to penetrate new markets
5. Assist in the development and implementation of marketing plans needed
6. Control distribution expenses to meet budget guideline

Sales Growth

1. Analyze monthly Sales Trend and communicate to both top line and down line
2. Analyze market demand and product fluctuations on monthly basis
3. Collate, Analyze and Interpret weekly MIS Report provided by The Production Manager/Sales Officer
4. Design Policy on Product Distribution Plan
5. Develop and Execute Strategic Sales Plans
6. Prepares Action Plans by individuals as well as by team for effective search of sales leads and prospects
7. Initiates and coordinates development of action plans to penetrate new markets
8. Analyze weekly distribution route map and its cost effectiveness
9. Expand global sales and distribution route by 10% on monthly basis
10. Review on monthly basis performance of sales officer towards achieving business revenue target
11. Provides timely feedback to senior management regarding sales performance
12. Perform monthly market competitive analysis/market segmentation of the mass market products in the aggregate market

Customer Satisfaction/Loyalty/Feedback

1. Ensure product quality is maintained
2. Analyze customer data base on month by month basis- New customers, active and inactive customers
3. Ensure 100% customer retention
4. Organize quarterly Distributors’ Forum in the mass market division to ensure high level of Customer Satisfaction
5. Design a global customer complaint form for the business
6. Evaluates regularly, customer complaints and ensure their needs are met
7. Supports NPD

Compliance

1. Ensure that ordering and receiving of product is done in accordance with Food Concepts Policy
2. Ensure product standardization of a single product across business locations
3. Ensure compliance with business plan and sales strategy for the market
4. Adheres to all company policies, procedures and business ethics codes and ensure they are communicated and implemented within the group

Other Responsibilities

1. Review Performance of Sales Teams on monthly basis
2. Review Job Functions (along with Human Resources) of Sales Team when necessary
3. Develop and maintain a competent, enthusiastic and courteous team through training, supervision and delegation of responsibilities and follow-up on work assignment
4. Effective Distribution Vehicle Management

Qualifications :    
Functional Competencies/Requirements:

1) Positively Aggressive
2) Extensive Experience in Selling
3) Strong Understanding of Customer and Market Dynamics and Requirement
4) Extensive Experience in all Aspect of Customer Relationship Management
5) Proven Leadership and Ability to Drive Sales Team
6) Willingness to Travel and Work in A Global Team of Professionals
7) Effective communication/Presentation Skill
8) Inventory management
9) Performance Management
10) Comfortable with Microsoft Suite

General Management/supervisory Competencies/Requirements:

1) Planning, Scheduling & Coordinating Skill
2) High level of attention to sales details
3) Ability to Monitor Sales Team
4) Strong Problem Solving Skills
5) Excellent Inter-Personal Relationship
6) Self-Motivated and Solution-Oriented
7) Feedback and Guidance
8) Confidence and friendly disposition
9) Reliable and dedicated
10) Escalate issues when necessary

Educational Qualifications/Experience:

• 1) Minimum of B.Sc./Higher National Diploma Qualification
• 2) Minimum of 8 years Sales Management

Desired Personal Attribute:

1) Integrity
2) Positive hard worker
3) Empathetic and enthusiastic towards organizational goals
4) Target Oriented
5) Logical Mind
6) Team Player
7) Highly organized and significant ability to multi-task effectively
8) Work ethics and ability to work smart