Lead Administrator at Wipro Limited

Job description

Mandatory Skills: Solaris Unix OS
Desirable Skills: Project Management, Unix Networking, Production Support

Job Description

Hint: -

Describe the Challenges, Key Result Areas, Decisions he can make, Team Size, Future growth in our organization.
Give the Project/Account Description, wherever possible, else describe the activities scheduled in the Project/Account.
Mandatorily specify the domain/technology areas the candidate will work on.
Production support and maintenance of all Unix/Linux servers following approved procedures
Provide immediate response to all known alerts to the Unix and Linux environment.
Appropriate escalations to second line support teams
Provide access control functions within the Unix space.
User account administration and access control management.
Provide immediate support for critical business/trading systems
Vendor liaison and solution provider
Involvement with escalations and incident management including post incident reporting
Shift work ( 24 x 7) will be required on a rotating basis.

Required Candidate Profile

(Job Requirements/Descriptions)

Hint: -

Mandatory to specify what Domains/technology areas/skills/projects the candidate should have worked on.
What Knowledge of job, Market/Industry knowledge he must possess.
Specify the required skill levels he must possess w.r.t Communication, Team Management, Business Development.
Etc.
Describe in detail what his current role should have been in his current organization.

Technical Skills:

Candidate must have min 4+ years of experience in
1. Sun Solaris, Linux ( Red Hat , SuSE ) Administration & Troubleshooting.
2. Hands on experience in Sun Hardware Administration & Troubleshooting.
3. Managing &amp Troubleshooting Veritas Volume Manager & Veritas Cluster.
4. Experience in Handling Egenra & IBM Hardware.
5. Excellent written &am

Roles & Responibilities

As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management.
Ensure proper communication and quick resolution as a crisis manager.
Responsible for Vendor Management and people management.
Drives day to day operations and work plan allocation/management.
Conduct periodic reviews with teams.
Weekly and monthly status reports to higher management.
Participate in business meetings with various stake holders.
Take corrective actions based on the customer satisfaction surveys.
Drive service improvement programs.
Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
Effort estimation/reviews on need basis for new projects.