Funds Transfer Processor at CITIBANK

Primary Purpose:

• Ensuring timely processing of all OTC transactions in the queues daily.
• Ensuring that all items on Orbiflow queues are justified to be there and that issues are raised and promptly followed up for resolution.
• Process Certificate of Capital Importation in line with CBN guideline and in-house procedures.
• Rendition of weekly uncollected and unissued CCI  reports
• Rendition of daily and monthly CCI reports to CBN
• Responsibility for proper printing and delivery of manager’s checks to the customer service desk.
• Ensuring liquidation of Paylink checks is carried out on Checks 32.
• Ensuring movement out of unclaimed accounts are done with proper approvals
• Ensure established TATs are achieved and improved upon as well as quality of service delivery .
• Posting of sundry unclaimed items like:
• P and L
• Float Sharing
• Ensuring that all reports/returns for the unit are prepared daily and timely.
• Promptly respond to enquiries by both customers and colleagues alike as part of high quality service delivery.
• Active participation and timely delivery of quality reports in respect of :
• Monthly Proofs
• MCA
• Monthly Volume statistics
• Ad-hoc Audit
• Active participation in any other project as may be assigned from time to time.

Qualifications
 
PERSON SPECIFICATION:
 
Knowledge:

• B.Sc. degree/first degree
• The ideal candidate should have 1-2 years’ experience.

Skills:

• Good interpersonal and communication skills which is required for both internal and external business partners.
• Strong PC and database management skills.
• Good control skills
• Good reporting and tracking skills
• Attention to details in document review
• Good organizational and planning skills required to manage a large number of requests.
• Qualitative, numerical and communication
• Team player who pays attention to details with a high degree of control and emphasis to quality.
• Self-discipline and dedication.
• Quick learner
• Willing to take on extra duties as may be required.

Core Competencies:

• Appreciation of operational risks involved with transaction processing
• Self Motivator and capacity to take on additional tasks and new roles.
• Inconsistency in establishment and interpretation of policies and procedures.
• Compliance with Citigroup controls, local and international laws.
• Ability to handle high-pressure on the job resulting from large volume and unusual tasks, capacity and infrastructure constraints.