Business Analyst, New Products Development at Airtel

Job Purpose

To ensure first time right (FTR) delivery of strategic products and services, thereby enabling the organization to maintain competitive edge in terms of innovation and time to market.

The role holder will directly engage with the product development verticals  in Commercial (locally and at group level) to interpret CRF / PCN, scope and plan the project, also work with appointed vendors / systems integration partners to ensure the requirements are captured, prioritised, planned and delivered based on agreed timelines.

Key Accountabilities

Initiate and manage NPD process via SDLC, Product development, monitoring and control and Internal Stakeholder management

• Interpret URS / PCN and develop CSRs
• Constitute cross-functional product development teams.
• Drive requirement specification sessions (RSS)
• Develop and refine project plan and detailed work plan to effectively manage, the effort, scope, product deliverables, milestones, resources, etc.
• Develop project control framework to cover the establishment of a sponsor group, risks and issue management, and communication management
• Plan contracting, procurement and purchasing of materials
• Execute, monitor and control different aspects of the product development lifecycle.
• Employ effective change, risk and communication management to drive the progress toward the agreed goal
• Conduct status update meetings and report product development  progress
• Manage time, quality, scope and cost of project and correct deviation from plan
• Manage stakeholders

External Partner Management Process

• Drive third party partner engagement for new product development
• Manage product delivery and payment milestones with strategic partners.
• Liaise and review SLAs with vendors
• Ensure prompt response to Group request on product development activities.
• Prompt resolution and management of issues with vendors.