IT Manager at Human Capacity Development Consultants (HCDC)

Job Description

• Mission: The IT Manager will be responsible for the current IT and communications network/systems, lead the implementation and integration of a new ERP Retail AX Dynamics, provide a strategic overview to meet future and system requirements and manage a team.

Responsibilities

• Manage the deployment, maintenance and monitoring and support of all current IT systems (Software applications, network, PC and peripherals).
• Project Manage the deployment and implementation of a new ERP (Microsoft AX Dynamics) to operate the stores and warehouse in collaboration with master franchisor teams and Microsoft partner teams.
• Manage and develop his/her IT staff, including training and evaluation.
• Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users.
• Manage financial aspects of the IT Department, including purchasing and budgeting.
• Develop and implement all IT policies and procedures to have an adequate support and security.
• Guarantee proper operation of critical systems that ensure the continuity of the business in the country.
• Manage the license agreements, and documentation of modification and upgrades.

Qualifications and Key Skills

• Bachelor Degree in Computer Science, Electrical & Electronics and/or Computer Engineering.
• Possession of professional IT-related certifications is an added advantage
• Experience in the IT management of a business unit or small/medium company.
• Experience in a FMCG supplier or a retailer's preferred.
• Background in Microsoft AX Dynamics would be desirable.
• Strong project management and organizational skills.
• Excellent problem-solving skills, ability to lead and manage a team of technical staff.
• Minimum of 4-5 years experience in an ICT/IT-driven environment.