Fraud and Control Analytics Officer at GVA Partners

Reports To: Risk Intelligence Manager

Job Description

• Analyse all first payment defaults, non-starters and severe collection cases to confirm due diligence in the underwriting process and determine root cause.
• Perform compliance spot check and reviews on customer files - applications and loans disbursed.
• Monitor and promptly report all fraud incidents - actual and attempted.
• Investigate fraud incidents to ensure cases are properly investigated per applicable policy.
• Ensure that adequate records / files are kept for fraud incidents in a logical manner.
• Stay on top of the latest trends and developments in the fraud industry and circulate current fraud trends and other awareness material to the applicable teams.
• Implement fraud prevention and anti-fraud management tools; automate processes.
• Provide MIS and portfolio analytics in a timely manner includes but not limited to monthly risk packs and other periodic/adhocreports covering the following areas:
  • Delinquency (Various cuts)/ NPLs
  • Fraud Tracking (FPD and Non Starters)
  • Net flow/ Loss Rate
  • Collections efficiency/ Root Cause Analysis
  • Risk Exposures/ Limits
• Collection queue definition, management and reporting; perform periodic test to ensure collection efficiency.
• Responsible for ensuring the collection of the right data that supports business objectives.
• Provide collection policy and strategy feedback

Key Competencies:

• Must be able to work within a team.
• Ability to propose and implement improvements to the department / policy and procedures.
• Must be able to achieve customer satisfaction within a highly regulated environment.
• Must have good attention to details,critical reasoning and problem solving skills.
• Must have excellent writing and verbal skills.
• Must have a very high level of computer literacy.