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Job Summary
The Optimization job role purpose is to improve the overall service quality to ensure business consistency.
Responsibilities & Tasks
• Infrastructure Capacity, performance Analysis & solution definition
• Capacity & performance Improvement
• End-user Quality of Service Optimization
Position Qualifications
Core Competences:
• Operation Services
• Operational Readiness
• Shared Solutions Services
• Presentation & communication skills
• Knowledge sharing
• Problem Solving & strategic thinking
• Delivering Results & Meeting Customer Expectations
• Analyzing
• Deciding & Initiating Action
• Planning & Organizing
• Applying Expertise & Technology
• Presenting & Communicating Information
Minimum Qualifications & Experience Requirements:
Equivalent to at least 5 years of relevant experience
A first academic Degree or equivalent qualification
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