EHOD, Commercial at Vodacom Nigeria

Department: Commercial
Reporting to: Managing Director
Job type: Full-time
Employment type: Permanent
Location: Lagos
Closing date: 28 February 2015

Key roles

• The job holder will be responsible for the strategic leadership, direction and development of new commercial opportunities involving product management and development, marketing, pricing, special bids and pre-sales activities in Nigeria.
• The job holder must have a Bachelor Degree or Commercial discipline from a reputable university with a minimum of of 10 years Commercial Management experience; inclusive of management in the ICT Industry (essential), with pricing principals, in a Telco, ISP, or related ICT services industry.
• Bid/Tender exposure preferred.
• 5 years Leadership/Management/Supervisory experience essential.

Key Accountabilities

• Formulate the Commercial Operations Strategy for VBN.
• Oversee that the clients’ contracts are being correctly managed and monitored.
• Lead and Manage the VBN Bid team.
• Ensure customer pricing is competitive and accurate.
• Ensure pricing models are kept up-to-date and are in accordance with business best practice.
• Provide holistic commercial evaluation of deals.
• Provide an executive summary of Bid commercials for Management signoff.
• Monitor and track performance against the set targets for the Commercial Operations team.
• Manage the entire product line life cycle from strategic planning to tactical activities.
• Identify, Negotiate and coordinate team resources across various groups within the organization whose inputs are required to make product(s) amendments, support growth and meet customer demands.
• Analyse potential partner relationships for the product.
• Put in place business performance metrics that allows the success of the product to be monitored and measured.
• Keep tab of competitive threats, discover opportunities, and work on envisaged weaknesses to constantly position the company to achieve set vision.
• Oversee the development and implementation of the brand strategy.
• Develop and implement a Marketing Strategy which reflects priorities outlined in the company’s Strategic Plan – including campaigns, communications, events and PR.
• Work closely with the sales team; enabling them to meet their commercial objectives by providing them with appropriate tools, materials and presentations.
• Participate in pre-sales solution formulation through system deployment; including bid preparation and customer interface resulting in solutions architecture proposals.
• Oversee the preparation of the technical solutions architectural and implementation design documents.
• Develop and articulate solutions based on a customer’s strategic business or technical requirements ascertained from working with multiple business units across the customer’s organization.

Job Knowledge:

• MS Office and other applications (Microsoft Outlook, MS Word, Excel, Power Point, Excel, SAGE).
• Understand Commercial Pricing Methodology.
• Understanding of international Tax Regulations.
• Understanding of Financial Management.
• Understanding of communications Industry.
• Good business acumen.
• Understanding of service Management disciplines e.g. ITIL.
• Experience in product management and commercial methodologies applied.

Job Related Skills

• Have a strong customer facing presence.
• Accurate data analysis with attention to detail.
• Be able to communicate across all levels within the organisations.
• Good influencing, persuasion and negotiation skills.
• Well-developed Oral, written and presentation skills.
• Be well organised, structured and be able to drive and oversee multi-discipline projects across many companies and organisations.
• Have good experience in commercial matters, budgeting and managing against budgets.
• Ability to influence and coach stakeholders with logical and rationale analysis and clear explanations.
• Able to work and reprioritise within a changing environment and cope with ambiguity.
• Able to plan and prioritise work and time to meet changing requirements and short timescales.
• Good leadership skills.

Behavioural Competency Requirements

• Formulating Strategies and Concepts
• Leading and Supervising
• Creating and Innovating
• Planning and Organising
• Deciding and Initiating Action
• Persuading and Influencing
• Analysing