Engagement Manager at Ericsson

Job Summary

Accountable for customer centric offerings, including re-use, based on the complete Ericsson portfolio & 3PP. Responsible for creating & taking forward offerings to existing or new markets & customers with potential for substantial growth through innovative business & go-to-market models, cross all engagement models. Responsible for sales of offerings within respective practice. Responsible for Lead Management to establish a long term business growth. Partner with the KAM/AM in driving customer engagements by providing thought leadership & support in identifying & capturing opportunities. Responsible for creating a highly capable & experienced organization, able to work with C-level with customers, long-term engagements & to prove Ericsson credibility in the field with successful business cases.

Responsibilities & Tasks

• Deliver customer value & thought leadership
• Lead virtual/functional team to support KAM to grow within & beyond current business
• Conduct in-depth business focused discussions with the customer & analyze customer business environments, requirements, plans & issues
• Generate & manage leads to increase the 36 month sales funnel
• Perform value argumentation through generating customer business cases
• Identify & proactively drive new business opportunities
• Perform value argumentation through generating customer business cases
• Identify & proactively drive new business opportunities
• Build, manage & expand the regional offering portfolio in a specific area of competence &/or business
• Drive knowledge transfer among relevant communities within Ericsson
• Support in developing & delivering customer presentations including solutions, value argumentations & business cases.

Position Qualifications

Core Competences:

• Problem Solving & Strategic Thinking
• Customer Insight
• Consultative Selling Skills
• Negotiation & argumentation Skills
• Preferred Skills:
• Commercial Understanding
• Market Insight
• Presentation & Communication Skills
• Teamwork & Collaboration

Minimum Qualifications & Experience Requirements:

• 5-10 years experience of relationship sales & from ICT industry
• General transport technologies including IP, Packet Core, MPBN, Microwave, Optical and Fibre Solutions.
• Minimum 5 years in leadership positions