Credit Evaluation Manager at Stanbic IBTC

To grow the Bank’s personal risk assets portfolio responsibly by approving within assigned DA or referring as appropriate, within agreed TAT as specified in SLA, only credits for which inherent risks have been properly and accurately identified,  assessed and mitigated, thus ensuring maintenance of a high quality risk asset portfolio.  

Key Responsibilities

• Ensure quality and timely (within TAT specified in SLA) evaluation of credit risks are made on personal credit applications reviewed.  
• Ensure accuracy and reliability of approvals within advised DA, or referrals to higher authority, on personal credit applications reviewed.
• Add value to the credit approval process by guiding originators as appropriate to reduce reworks on applications to < 15%.  
• Consistently approve and recommend appropriate terms and conditions for all personal credit applications treated and monitor compliance on all conditions/covenants recommended.
• Ensure completeness of documentation, reconfirming that appropriate verification of information and documentation has been carried out by the Verification Team, credit bureau & CBN CRMS status searches, full compliance with product parameters/lending policy guidelines/other governance requirements on all personal credits processed, and accuracy of application data captured on Finacle/PAS Standalone.
• Build excellent relationships with business colleagues to enhance quality of personal credit proposals and reduce incidences of return of applications.
• Champion first class service delivery to the branches and sales outlets by providing effective support, being easily accessible, being decisive, providing prompt courteous and adequate feedback on applications handled and other inquiries received.
• Monitor developments in the industry and economy to ensure that such new developments are taken into consideration in lending decisions or prescribing lending terms & conditions.
• Conduct 1-in-20 check review, Staff loans, Home Loans, OD, Term loans, Credit cards, UPL,VAF applications, SALAD, On-lending Group Schemes and CAMS applications while also working on all other types of personal credits as assigned.
• Carry out other functions that may be assigned from time to time by the Head, Personal Lending or Head, PBB Credit.

Key Performance Measures

• Adherence to agreed TAT on all personal credits processed.
• Quality of credit risk evaluation as reflected in zero overrides of recommendations, performance of personal risk asset portfolio (as measured by credit loss ratio, default rate, et al), etc.
• Quality of services rendered and effectiveness of support provided to business units as measured by portfolio growth, rework rate of < 10%, 90% TAT within SLA, low volume/infrequent service delivery complaints.
• Adherence to product parameters, credit policies and governance standards as reflected in satisfactory audit ratings, zero CBN & NDIC regulatory exception reports, etc.
• Portfolio growth as measured by meeting of business risk asset budget.   

Key Dimensions of the Job

• Achievement of risk asset budget for the personal credit portfolio.
• Growth and maintenance of high quality risk asset portfolio for the Bank.
• Minimization of credit losses.
• Delegated Authority holder.