Product Manager, Data Management Solutions at eHealth Systems Africa

Purpose of the position

• The Product Manager, Data Management Solutions, leads in defining software solutions used by both eHealth Africa and it's customers, covering all aspects of data collection and curation.
• S/he will oversee the development of software for data collection, survey planning, collection monitoring, personnel tracking, map generation, analysis and reporting.
• Excellent written and verbal skills are required in order to communicate product vision clearly to both technical and non-technical audiences.
• S/he will provide leadership and motivation for the development team and collaborate with cross-functional teams including:
  • Engineering
  • New Business Development
  • Programs and Impact
  • Customers
  • End Users
  • UX designers
  • Quality Assurance
• The Product Manager also performs a variety of project-related technical tasks as directed by the Senior Manager, Product Management.
• Keywords: Product Management, GIS, Analysis, Sprint Planning, Release Planning, Agile, Scrum, Kanban, Lean.

What you'll do
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Oversee all aspects of the development of software/solutions from inception to release
• Communicate product vision to management, stakeholders, customers and development team
• Work with the other Product Managers in order to build solutions that interoperate with the other products being built/deployed by eHA
• Make good choices about when to build new software, reuse existing software or integrate with third-party software/systems
• Acts as the “voice of the customer” across projects
• Documents and validates customer use cases
• Monitors the rate of adoption and customer satisfaction
• Assesses external requirements (e.g. regulatory compliance & partnerships)
• Maintains the master backlog of epics and user stories
• Develops sample applications & product demonstrations
• Develops content for marketing collateral
• Represents eHA at trade shows and conferences
• Provide oral and written progress reports and updates to line managers for oversight.
• Formulate techniques for quality data collection to ensure adequacy, accuracy and legitimacy
• Support team members in the daily use of data systems and ensure adherence to legal and company standards
• Monitor and analyze information and data systems and evaluate their cost and performance to discover ways of enhancing capabilities and reducing cost
• Participates in and promotes a positive, supportive, cooperative team environment.
• Attends and participates in annual strategic planning meetings, country management meetings, staff meetings, training classes, and supervision.
• Adheres to Policies and Procedures.
• Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.

Who you are
The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job:

• Degree Requirement: MS / BS in Computer Science, Engineering, Geographic Information Systems.
• Proven work experience, 3 years, in product management or as an associate product manager
• 3 years agile project management experience.
• Professional Certification in Database Management, Data Integration, Business Intelligence, GIS or related field is an added advantage.
• Supervisory experience in managing a team is an added advantage..
• Strong project management skills, including experience in agile practices and frameworks e.g. Lean, Scrum and Kanban.
• Ability to work on multiple projects simultaneously and deliver within tight timelines while being flexible in adapting to new roles.
• Strong leadership skills that include the ability to build effective teams, ability to motivate others, delegation, and timely/quality decision making. Training and presentation experience is preferred. Excellent interpersonal communication skills, organizational skills and great attention to detail. Action-oriented and resilient in a fast-paced environment.
• Working knowledge of project management tools, e.g. Atlassian Jira, Aha, Redbooth, Asana, etc.
• Understanding of open Source GIS (QGIS, PostGIS and Geoserver), data transformation tools (FME Desktop, Kettle and python) and Commercial GIS (ArcInfo, ArcView, ArcCatalog, ArcToolbox), ArcSDE, ArcGIS Server.
• Advanced computer skills, including Microsoft Windows and Microsoft Office Suite.

 Certifications and Licenses:

• Pragmatic Management Certification or AIPMM Certified Product Manager would be ideal but with proper experience, not required
• PMI Agile Certified Practitioner (PMI-ACP), AgilePgM or Certified Scrum Product Owner would also be an advantage.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate but can become louder at times due to group discussions or activities. eHA is a tobacco-free environment.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• While performing the duties of this job, the employee is regularly required to talk and hear. The employee is occasionally required to stand and walk.
• The employee is frequently required to sit and use a computer and reach with their hands and arms.