Desk Head, Network Management at First Bank

Job Objective(s)

• To design, manage and ensure the stability of Core Network Infrastructures, voice, data, video, and wireless network services

Duties & Responsibilities

• Maintaining Network Architecture & Design and timely update of amendments.
• Establishing the networking environment, designing system configurations, directing system installations, defining, documenting and enforcing system standards
• Collaborate with IT management and department heads to assess near- and long-term Network System and Data Communication Capacity Planning and Growth.
• Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records.
• Design and deploy company LANs, WANs, and wireless networks
• Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services
• Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes.
• Participate in managing all network security solutions.
• Manage all network services defined in the service catalogue and ensure achievement of OLAs
• Ensure proper documentation of all network and communication process/procedures and Configuration items
• Maintaining and Managing Core Network Systems and Data Communication
• Undertaking Data Network Fault investigation of Core Network Systems and Wireless Deployments
• Network Performance Monitoring, Traffic Policing and Priority Queuing to support critical services.
• Datacenter Extension and Business Continuity Management
• Enhance users’ experience to backend servers; applying compression, HTTP traffic optimization, load balancing and content switching with Citrix Netscaler ADC
• Design and Implementation of networks/new solutions and improving resilience of current environment
• Planning changes in line with approved Change management process
• Manage Wavelength Divisional Multiplexer, WDM and measure optical fibre links quality
• Integration of all third-party connections/ systems
• Preparing and maintaining procedures and documentation for network inventory bank-wide, recording incidents, diagnosis and resolution of network challenges, enhancements and modifications to networks, and instructions on network maintenance
• Perform other duties as may be assigned by the Head, IT Operations & Infrastructure or Group Head, Information Technology.

Job Requirements
Education:

• First Degree in Computer Science / Engineering, Systems Engineering or Operational Sciences with strong Information Systems component.
• A Second Degree in any of these disciplines and/or technical certifications will enhance performance though not essentiale

Experience:

• Minimum experience – 8+ years relevant experience in Core Network administration in the banking industry or ICT company.