Operations Manager at Infinity Security Services Limited

Details

• The job roles of the Operations Manager include but not limited to the following:
• Define and operate all processes and tools to monitoring, detect, remediate, and contain security threats, including: security monitoring, vulnerability management, security systems administration and security incident response.
• Oversee recruitment, deployment, training, development, and retention of highly qualified security operations personnel.
• Manage the vulnerability management process by identifying and implementing tools for better management and tracking of client’s site.
• Manage internal and external resources that respond to security incidents and direct the efforts of internal staff to investigate and respond to escalated security events from the client site.
• Ensure that all security resources are appropriately leveraged and prioritized to respond to security incidents as needed.
• Provide awareness to the appropriate teams regarding potential and historical security incidents.
• Provide weekly/monthly delivery of Information Security metrics and key performance indicators.
• Provide oversight for all change management procedures to ensure appropriate levels of security reviews are performed through the use of the internal system.
• Interface with Management to support security objectives for change management and other IT operations for which there are defined security objectives, including: Ensure best-practice Problem Management processes are followed in order to restrict repeat security vulnerabilities or incidents; Attend Change Control Board meetings to discuss changes in the organization in respect to security operations.
• Review various reports for both internal and external use; ensuring that the reports are timely prompt and concise.
• Efficient management of corporate and individual client accounts
• Oversee operations of the department, including logistics ensuring that it is well coordinated.
• Carryout routine checks on guards/beats with the aim of detecting and correcting any lapses.
• Build excellent client relationship between the Company and the clients
• Generate reports as applicable (i.e. monthly, survey and clients report)
• Prepare departmental reports of preceding month and submit to management on or before the 3rd of the following month.
• Engage in revenue drive, collection of cheques/cash from clients and depositing same within 12hours in the Company’s account.
• Attend to client’s complaints with timely interventions.
• Participate in marketing the Company’s services to prospective clients

Requirements

• The ideal person must be an HND / B.Sc. holder from a recognized institution in or outside Nigeria, with a minimum of 10 years in similar field.
• Must be knowledgeable in security risk assessment, security investigation, security information and management.
• Must be good in time management, report writing, team and result oriented disposition.
• Experience in armed forces, police or DSS will be an added advantage.
• Must be computer literate
• Excellent communication skills (oral and written)
• Must possess good leadership qualities.