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The leading platform for small & medium business lending in emerging markets. Lidya is a financial services platform to improve access to credit and finance across frontier and emerging markets starting with Nigeria. Launched in November 2016, with a mission to close that yawning credit gap, both in Nigeria and across emerging markets where there is a...
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Company Culture:
Ambitious & Metrics Driven: You want to solve the $5 trillion USD small business credit gap across fast-growing economies. You are committed to relentlessly finding the right customer, building trust and converting those relationships into sustainable, win-win partnerships. You understand that you will be judged on your numbers and building a high growth, profitable loan book.
Has No Complacency and is High Energy. You understand your role is critical to the company. You apply high energy every day to settle debts and decrease NPLs. You want to grow every day, month, quarter, year. You are persistent, clear and driven to get deals done – properly and quickly.
Resourceful, High Integrity, High Impact. You find a way. You do business with trust and transparency and dig into the details with the aim to help customers repay on-time and consistently.
Collaborative. You understand you need a team to succeed. You carry along internal stakeholders to ensure they are aligned to support and drive collections.
Key Duties and Responsibilities:
Team Management: Manage the collections analyst in the debt collection processes and work with analysts to develop, recommend, and enact payment plans to eliminate client debt in an agreed timeframe aligned with Lidya’s collections policy. Collaborate with key internal stakeholders and external partner to support the needs of the collections processes.
Debt Settlements: Accurately maintain client records and manage all past due accounts and determine the appropriate collection action to be taken for each individual client. Collect on delinquent accounts by contacting customers via telephone, email, and visiting the place of business. Compile daily, weekly, and monthly reports on status of delinquent accounts, collection activity, and accounts receivable status. Report progress of collections to Supervisor, make recommendations for next steps and write-offs.
Loan Portfolio Growth. Support the evaluation of loans given to customers by ensuring that credit appraisals are completed properly and uphold monitoring of accounts to identify outstanding debts. Review terms of contract and service with client and clearly communicate various payment options. Work cooperatively with other departments to best determine how to balance both the customer's and Lidya’s needs
Desired Qualifications and Skillset:
Our offer!
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We are looking for adventurers who want to make a difference in the fastest growing economies in the world.
Lidya is an equal opportunity employer. We strongly believe that diverse and inclusive teams make better decisions and work more effectively to make a positive impact for all employees.
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