Assistant Manager, Operations (Security) at Infinity Security Services Limited

Responsibilities

• Assist in monitoring, detecting, remediating, and containing security threats, including security systems administration and security incident response.
• Assist in overseeing the recruiting, deployment and training of highly qualified security operations personnel.
• Manage the operational routine of each shift, which includes; arrange cover for dropped shifts; production of local operational records, reports and returns, ensuring compliance to client and company procedures.
• Supervision of designated staff, ensuring duties are performed in accordance with training, assignment instructions and local Standard Operating Procedures in a professional manner.
• Task the security officers to carry out their duties and brief them as required (including recording daily pre-shift briefings).
• Ensure efficient use of staff and equipment in accordance with Assignment Instructions and Standard Operating Procedures.
• Engage in night patrol to the beats at least twice in a month.
• Implement all processes and procedures in line with both client and company standards and compliance with legal requirements.
• Monitor and evaluate staff performance and ensure training needs identified (to be recorded in monthly Care Visit Reports).
• Ensure operatives are correctly and smartly kitted (including PPE where appropriate).
• Ensure all equipment are in good working order.
• Production of reports as applicable (i.e. monthly, survey, client reports).
• Accurate record keeping of incidents and escalate it to the client in a timely manner.
• Maintenance of records associated with duties while highlighting areas of concern to the operations manager.
• Ensure that full training and personnel records are maintained for all company personnel.
• Build excellent client relationship between the Company and the clients.
• Engage in revenue drive, collection of cheques/cash from clients and depositing same within 12hours in the Company’s account.
• Attend to client’s complaints with timely intervention.

Requirements

• A first degree holder in any relevant discipline from a recognized university in or outside Nigeria. A post graduate qualification will be an added advantage.
• Possess a minimum of 4 years’ and above cognate experience, preferably in private security sector. Foundation experience in the military, paramilitary and security agencies supported with valid documents, will be an added advantage.
• Membership of recognized security professional bodies will be an added advantage.
• Must possess sound knowledge in security risk assessment, investigations, intelligence gathering etc.
• Must be good in report writing, team cohesion and result oriented.
• Proficiency in computer applications especially Microsoft office
• Excellent communication skills (oral and written).
• Must possess leadership skills.