Dispatch Rider at Dreamfield Farm Resort

Job Description

• The Dispatch Rider is responsible delivering our products to the customer
• He/She is expected to exhibit excellent customer service and be the face of the Juice Bar while at it
• The dispatch will carry out other functions as assigned by the manager.

Essential Duties & Responsibilities

• Responsible for delivering packages to the customers
• Ensures the delivery is well secured to avoid spillage.
• Get feedback from customers on areas of improvement.
• Maintain and service the bike when needed.
• Meet daily delivery goals.
• Delivers items to customers by verifying orders.
• Keeps customers informed by forwarding notice of item availability, shipment date and method, and current status; answering questions.
• Load, count items and verify its contents at destination.
• Collect payments for items delivered
• Provide invoices for items delivered.
• Ensure all scheduled deliveries are made on time.
• Ensure proper use of company item.
• Report to management on daily basis about your activities
• Maintain accurate records
• Any other duties as required by management.

Required Qualifications
Knowledge, Skills & Abilities;

• Good customer service skills
• Product and job knowledge
• Good people skills
• Highly organized and motivated
• Excellent on the bike
• Good knowledge of Lagos routes.
• Minimum of an SSCE
• Relevant licenses required to ply the roads in Lagos.
• Adequate knowledge in the structure of Motor bikes
• Ability to speak, understand and write the English language
• Possess Valid driver’s license
• Enthusiastic, dynamic and self-motivated.
• Willing to work at odd hours during peak working seasons.
• Ability to follow instructions.
• Ability to work under pressure.
• Positive attitude towards work.
• Ability to read and follow travel guides, plan and learn routes.
• Must be a skilled motorcycling rider.
• Should be reliable and punctual.
• Have a mature working attitude.
• Friendly and presentable
• Candidates must reside around Sura, CMS, Obalende, Ikoyi, Victoria and Lekki Phase 1.

Physical Requirements

• Must be able to lift and carry up to 13kg
• Must be physically fit.