Engagement Manager - Fixed Mobile Broadband & Convergence at Ericsson

Req ID: 40747

Job Summary
Accountable for customer centric offerings, including re-use, based on the complete Ericsson portfolio & 3PP. Responsible for creating & taking forward offerings to existing or new markets & customers with potential for substantial growth through innovative business & go-to-market models, cross all engagement models. Responsible for sales of offerings within respective practice. Responsible for Lead Management to establish a long term business growth. Partner with the KAM/AM in driving customer engagements by providing thought leadership & support in identifying & capturing opportunities. Responsible for creating a highly capable & experienced organization, able to work with C-level with customers, long-term engagements & to prove Ericsson credibility in the field with successful business cases.

Responsibilities & Tasks

•     Deliver customer value & thought leadership
•     Lead virtual/functional team to support KAM to grow within & beyond current business
•     Conduct in-depth business focused discussions with the customer & analyze customer business environments, requirements, plans & issues
•     Generate & manage leads to increase the 36 month sales funnel
•     Perform value argumentation through generating customer business cases
•     Identify & proactively drive new business opportunities
•     Perform value argumentation through generating customer business cases
•     Identify & proactively drive new business opportunities
•     Build, manage & expand the regional offering portfolio in a specific area of competence &/or business
•     Drive knowledge transfer among relevant communities within Ericsson
•     Support in developing & delivering customer presentations including solutions, value argumentations & business cases.

Core Competences:

•     Problem Solving & Strategic Thinking
•     Customer Insight
•     Consultative Selling Skills
•     Negotiation & argumentation Skills
•     Preferred Skills:
•     Commercial Understanding
•     Market Insight
•     Presentation & Communication Skills
•     Teamwork & Collaboration

Minimum Qualifications & Experience Requirements:

•     5-10 years experience of relationship sales & from ICT industry
•     Minimum 5 years in leadership positions for job stage 7 & upwards