Vice President, Commercial at Konga Online Shopping Limited

Job Category: Management Level
Reports to: CEO

Role Summary

• The VP, Commercial will be saddled with the responsibility of leading the commercial team which consists of category lead, category managers, buyers, merchandisers and merchant engagement.
• With a very young and energetic team the role requires someone with leadership skills who is able to build, develop and motivate a team.

Role Responsibilities

• Develop and implement commercial strategies according to company goals and objectives aiming to accelerate growth
• Conduct market research and analysis to create detailed business plans on commercial opportunities (expansion, business development etc.)
• Understand the requirements of existing customers to ensure their needs are being met
• Promote and expand the company’s commercial activity that will generate revenues and lead to sustainable growth
• Identify new commercial opportunities and manage marketing efforts
• Keep abreast of trends and market conditions to provide strategic advice to upper management
• Act to acquire new customers and manage client relationships (new and existing)
• Collaborate with and coordinate diverse teams (marketing, sales, customer service etc.)
• Build and maintain profitable partnerships with key stakeholders
• Monitor performance of commercial activities using key metrics and prepare reports for senior management
• Assist in setting financial targets and budget development and monitoring

Performance Goals/Indicators:

• Develop commercial roadmap
• Understand customer demand and consumer patterns
• Grow transaction volume
• Grow revenue and profit index
• Deliver competitive and innovative market initiatives
• Launch new products / channels that drive customer acquisition and revenue
• Grow product assortment
• Manage inventory
• Deliver successful promotion
• Grow marketing support from brands

Qualification Requirements

• B.Sc/BA in business administration, finance or relevant field; MSc/MA is a plus
• At least 10+ years proven experience as Commercial Director or other relevant role in ecommerce preferably.
• Proven experience in Sales and/or Marketing and managing relationships with key clients
• In-depth understanding of market research methods and analysis
• Solid knowledge of performance reporting and financial/budgeting processes
• Commercial awareness partnered with a strategic mindset
• Demonstrated ability to work effectively in a fast-paced, high volume environment, excellent grammar and  proof-reading skills, attention to detail
• Entrepreneurial mindset and great leadership and management skills
• Creative strategist with excellent organizational skills
• Proficient in IT/software
• Outstanding communication and interpersonal abilities
• Fluent English is mandatory