Savings Manager at IBILE Microfinance Bank Limited

Location: Ikeja, Lagos

Job Objective

• To support the Bank in mobilizing and collecting savings from the market (both Corporate & Retail clients) and thereby contribute effectively to building up customer savings against set targets and ensure delivery of a high standard of customer services.

Essential Duties and Responsibilities

• Profile the Nigerian market for major distributors and target them for signing off strategic alliance for cash management corporate solution
• Manage key corporate accounts for the distributors
• Maintain contacts/relations with customers after corporate accounts have been opened or service delivered and ensures that customers are informed of important issues pertaining to their accounts
• Monitor the performance of all Account Officers and provide support to their supervisors
• Grow the bank deposit book per set and agreed targets by directly mobilizing deposits from HNI and Associations
• Maximizing Customer Satisfaction by ensuring quick and professional service and complaint management
• Work with Account Officers and LOs to target Loan clients to bring all their business to Ibile MfB from their current Commercial banks.
• Promote the Bank referral system to Loan clients
• Plan and participate in market storms and surveys as may be required from time to time
• Maintain constant monitoring of the organizations niche market developments and advise top management of factors that may have an impact on the organization operations
• Be a team member of the product development committee
• Produce monthly management reports highlighting performance in the specific assigned portfolio
• Liaise with management to support and implement growth strategies
• Generate sales ideas and content and execute those ideas including proposals development and presentation to senior management and Executives of Distributing companies
• Ensure compliance to policies and procedures and achieve acceptable Audit ratio.

Qualifications

• Minimum Education Qualification of a B.Sc or HND in Business Admin, Marketing, Accounting, Banking and Finance, Economics or related fields with numerate coursework
• A minimum of 8 years post qualification experience in related role and in a financial sector in a managerial position.