GCD Executive at Nielsen Company

Ref Id: 47461
Location: Lagos
Job Type: Regular

Job Summary

• Ideal Candidate will be expected to deliver fast, accurate and high impact responses to queries or requests on data, quality and coverage - achieving the ONE Nielsen goal of sustainable revenue growth and increasing client satisfaction.

Job Responsibilities

• Develop and maintain strong continuous relationships with key client contacts, incl. different teams: Marketing, CMI (Consumer and Marketplace Insights), MDO (Market Development Organisation), Finance, etc.
• Understand End2End Nielsen process & provide basic explanations around how to use Nielsen Data
• Quick data retrievals and topline reporting (incl. CPS) to clients
• Strengthen the depth of those relationships via working to jointly agreed objectives & priorities
• Deliver consultative insight & recommendations against key business issues
• Periodically present executive summaries that are insightful, actionable and 100% client ready
• Periodically build and deliver dashboard reports
• Respond to client queries related to category developments
• Champion and share the development of best demonstrated practice
• Find new opportunities where Nielsen and Client work together for mutual benefit
• Additional tasks might be included in the job role based on managerial request 
• Ability to spot a data query, analyse it & escalate/direct to correct stakeholders for resolution
• Make use of local standardised & automated templates to ensure quality deliverables are standard to all clients
• Stay up to date with, embrace & fully utilise all new processes & tools launched within Client Delivery (CSO 2.0 / Service Cloud, Make it Count, Connect Express etc.).

Required Experience

• BA / BS Required (MBA desirable)
• 1-2 years’ experience in FMCG / Service / Retail industry
• Excellent Analytical skills
• Effective writing skills
• Ability to communicate clearly.