Workshop Manager at Autopointe Quickfit

Locations: Abuja, Lagos, Ilorin-Kwara & Ibadan-Oyo
Job Status: Full Time Job

Job Summary

• Provide direct oversight and guidance on the workshop operations.

Duties and Responsibilities

• Coordination of Branch Workshop Operations
• Supervise the maintenance and repair of automobiles
• Prepare and analyze reports, diagnose operating problems and plan employee work assignments.
• Coordinate the ordering of material, parts, tools and shop equipment.
• Maintain contact with internal customers on automotive problems and do follow-up after services.
• Perform other supervisory duties as assigned.
• Maintain and apply working knowledge of Company Standards for Business Controls and meet management’s expectations for effective internal business controls.
• Prepare and submit daily work reports
• Monitor workshop job bookings for the workshop
• Coordinate workshop personnel for job executions upon receipt of the customer’s agreement.
• Monitor parts requisitions and approve all requests for parts from the Spare Parts Unit.
• Giving necessary feedback to the SPU regarding required stock of auto parts.
• Ensure workshop personnel are properly equipped and kitted in compliance with health and safety measures.
• Monitor cleanliness and general tidiness of the workshop.
• Approve job quotations and maintain a record of all quotations sent out to customers.
• Ensure all workshop activities are carried out in line with best practice and defined policies and procedures.
• Keeping all equipment, tools and special tools clean and in proper shape at all times.
• Monitor the follow-up system for PMS (Preventive Maintenance Service) and regular routine service (Quick service)
• Ensure prompt service delivery to all customers.
• Recommending disciplinary measures to Management on personnel matters as touching the Workshop staff.
• Enforcing and maintaining a high-level of discipline and integrity in the workshop.
• Resolve customer complaints and issues as required.

General Responsibilities:

• Prepare/compile agreed periodic activity and performance reports as required
• Ensure proper maintenance of company assets assigned to the workshop.
• Liaising with Accounts Department if credit limit for a customer is reached or exceeded.
• Perform any other duties assigned by the General Manager.

Qualification and Key Competencies

• HND/B.Eng. in Mechanical Engineering (Specialization in Vehicles & Automobiles)
• Must be technically sound with at least 5years experience on practical workshop activities
• Extensive experience in the repair / maintenance of automobiles
• Extensive experience in the Automobile industry and administrative procedures.
• Must have basic knowledge of workshop safety practices.
• Ability to develop and manage the safety and Quality policy and procedures
• Demonstrate supervisory and organizational skills.
• Perfect knowledge of Auto Trucks (Additional).
• Problem solving skill and team spirit.
• Product knowledge & skills to handle technical problems, warranty issues.
• Ability to guide & train others.
• Good communication ability both verbally and in writing.
• Computer skills: Microsoft Office Package
• Valid driver’s license

Remuneration
Attractive.