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  • Posted: Sep 12, 2019
    Deadline: Not specified
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    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, India, the company ranks amongst the top 5 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G,3G and 4G services, fixed line, high spee...
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    Agile Developer II

    Purpose of the Job

    • This job is responsible for managing Enterprise Applications, in-house developed and applications sourced from various third party vendors including CSG, IBM. Responsible for maintaining uptime, enhancements as per Business requirements, integration and Support of Applications.
    • Major applications include Customer Experience system such as KYC, Compliance System, Reporting, Billing System and other inhouse solution.

    Key Accountabilities.

    • The technical project manager will have the responsibility to scope and plan all CX and Compliance Projects and related projects as assigned,
    • Also technical project manager will work with appointed vendors / systems integration partners to ensure the requirements are captured, prioritised, planned and delivered based on agreed timelines.

    Roles and Responsibilities

    • Interpret URS (User Requirement Specification) / PCN (Product Concept Note) and develop CSRs (Customer Service Requests)
    • Constitute cross-functional project teams.
    • Drive requirement specification sessions (RSS)
    • Technical project manager must have Telecom experience of KYC System, Provisioning Systems BSS, Billing, ICT and Roaming, CCT, IN’s, SMSC’s, GPRS, CCN, 4G and Rating solutions
    • Should have worked in multi-vendor networks and have good knowledge of different standards.
    • Good understanding of Network / IP protocols
    • Understanding of IT systems and Applications like KYC, Billing, CRM, ERP, Sales Systems etc
    • Scan technology horizon and track emerging standards and trends
    • Adopt future proof technology.
    • Alignment of systems to business strategy & Delivery of Services and resolution of issues.
    • Continuously engage with Business & Technology departments to understand the issues, requirements and engage with the Partners for proper resolution and delivery of services as per agreed time and SLAs.
    • Ensure integration of various solutions with IT & Network Echo Systems to ensure the proper management of Customer Lifecycle for specific product
    • Work in close co-ordination with network team for selecting and implementing end to end Customer Lifecycle solutions for specific products
    • Implementation of end to end service path and revenue path of the customer
    • Strategic Partner Satisfaction: ensure high level of clarity and continuity in communication with the strategic partner team in order to ensure provision of best service for the Opco.
    • Educational Qualifications and Functional / Technical Skills Develop and refine project plan and detailed work plan to effectively manage, the effort, scope, product deliverables, milestones, resources, etc.

    Skills and Qualifications

    • Graduate Degree: B.Sc degree in Computer Science or related discipline 
    • Project management certification would be an advantage
    • 6 to 8 years of IT experience
    • 6 to 8 years of IT experience
    • At Least 4-5 years system operations experience
    • Experience working for a Telecommunications company, Enterprise company or Billing/ CRM vendor in a Business Analysis role.
    • Proven ability to analyze complex business requirements and deliver appropriate solutions.
    • Direct team management experience.
    • Experience with telecommunication products, processes and markets
    • Impact (and relative importance) of IT in telecoms today and in the future
    • CRM and Billing systems for telecommunications
    • Network, applications, processes and how they integrate

    Method of Application

    Interested and qualified? Go to Airtel on www.linkedin.com to apply

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