Telesales Agent at Zero Finance

Details:

The Telesales Agent is responsible for contacting customers and delivering comprehensive product information and delightful customer service throughout the sales process. This position will be selling the company’s products and services, answering questions about the product or the company, asking questions to understand customer requirements, close sales and place customer orders. They will ensure the customer receives a premium experience with personalized attention.

JOB RESPONSIBILITIES

• Facilitate online sales via the website and all other customer touchpoints
• Educate customers on  products available  and navigate them through available payment options
• Follow up with all aspects of each sale until the products are delivered to the customer’s home and customer is fully satisfied
• Well versed and comfortable with the computer and other sales systems
• Troubleshoot and resolve customer issues promptly and successfully by investigating problems, developing solutions, and making appropriate suggestions and recommendations.

PREFERRED QUALIFICATIONS

• Prior successful experience working in sales
• Minimum 2years experience working in a similar role
• BSc Holder or equivalent.
• Not more than 27years
• Strong written and verbal communication skills
• Highly organized.
• Excellent follow-up and follow-through skills