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  • Posted: Aug 22, 2019
    Deadline: Sep 30, 2019
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    PecanTrust Microfinance Bank Ltd "the Bank” is a financial institution licensed by the Central Bank of Nigeria. We offer a wide range of financial services to a diversified client base that includes low-end entrepreneurs, the under banked, high-net-worth individuals, among others. At PecanTrust Microfinance Bank Ltd, our core value is "growing toget...
    Read more about this company

     

    Recovery Officer


    Job Description

    • Ensure collection of outstanding payments from customers.
    • Recovering bad debts from delinquent debtors.
    • Resolving disputes with customers, ensuring that concerns are actioned correctly.
    • Clarify potential consequences of not paying (i.e. legal collection process, e.t.c.)
    • Manage customers who are resistant by remaining polite, tactful, firm and honest.
    • Complete any administrative task as required for the efficient running of the team's activities.
    • Always deliver a consistent and professional level of service.
    • Devising customized recovery strategy on a casebycase basis
    • Reducing the nonperforming loans owed to the Bank.
    • Following up with clients on previous payment arrangements.
    • Locating and establishing contact with debtors.
    • Taking ownership of debt collection cases.

    Requirements

    • B.Sc in Banking or any related field
    • Experience in debt collection for at least two years
    • Verbal & Written Communication Skills
    • Results driven
    • Influencing & Negotiation skills
    • Microsoft Office skill, especially Excel Skill
    • Accuracy and attention to detail.
    • Excellent reporting skills.
    • Analytical and decisionmaking skills.

    Method of Application

    Interested and qualified candidates should send their Applications to: hr@pecantrust.com using the "Job Title" as subject of the email.

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