Patient Coordinator at Paelon Memorial Clinic

Qualification: BSc Management/Social Sciences

Job Description:

• Ensure that all patients visiting the hospital are properly registered using the appropriate registration tools
• Ensure that all patient’s bills are properly prepared and signed and that appropriate records are updated
• Ensures that all patients are seen promptly and are directed to the appropriate procedure areas with minimal waiting time.
• Work with the Health Insurance officer on all insurance patient matters.
• Responsible for sending birthday messages to patients.
• Follow up on clients with outstanding payments for services rendered.
• Responsible for booking patient’s appointment on EMR (electronic medical record) software and confirming appointments with the doctors and patients.
• Ensuring that the reception is always clean tidy and aesthetically pleasing.
• Assist with any other task as required by my supervisor and/or the hospital partners
• Applicants would be required to work either morning or night shifts, public holidays and on weekends.