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  • Analyst, NOC Optimization at IHS Towers

  • Posted on: 16 August, 2019 Deadline: 23 August, 2019
  • View Jobs in ICT / Telecommunication View All Jobs at IHS Towers
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  • IHS, the largest independent tower company in the EMEA Region, are currently recruiting for a Structural Specialist. In this role, you carry out correct and complete structural audits and appraisals to ensure structural integrity of our towers.

    Analyst, NOC Optimization


    Key Roles & Responsibilities
    Quality Assurance:

    • Manage information gathering and documentation.
    • Support system automation and manage reporting.
    • Ensure reports are delivered as per standards and quality required.
    • Act as custodian for user acceptance tests (UATs).
    • Conduct quality checks in WIP environment.

    Network Intelligence & Analysis:

    • Provide data intelligence through reporting and recommendations by generating reports  from multiple data sources in existing databases and systems.
    • Provide clear expression of data and analysis results to stakeholders.
    • Prepare and update network intelligence (optimization) dashboard with continuous tracking and evaluation of status.
    • Define and update appropriate metrics to measure Service Level Agreements (SLAs) related to network optimization reporting and monitoring.
    • Continuously monitor compliance with SLAs against set expectations, escalating breaches (if any) and periodically preparing SLA compliance report.
    • Develop and manage the threat register with continuous monitoring and escalation of breaches (if any).


    • Deliver weekly reports on all network threats.
    • Commit to, and follow up on, timelines related to threat avoidance.
    • Deliver weekly dashboard reports on network threats and possible avoidance.

    Experience & Qualifications Required

    • Bachelor's degree in Engineering, Project Management, or relevant discipline.
    • +4 years' post-NYSC work experience in a telecoms or Network Operations Centre environment.

    Organizational Competencies:

    • Customer Focus
    • Innovation
    • Integrity
    • Be Bold 

    Functional Competencies:

    • Network Performance Management
    • Network Operations Management
    • Computer & Information Management
    • Proble Solving
    • Data Analysis & Reporting

    Method of Application

    Interested and qualified? Go to IHS Towers career website on to apply

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