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  • Posted: Aug 16, 2019
    Deadline: Aug 23, 2019
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    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog technology driving economic development, prosperity and self-sufficiency across the continent. Right now, IHS is leading a new telecoms service sector driven by the growth of middle class business an...
    Read more about this company

    Analyst, NOC Optimization

    • Job Type
    • Qualification
    • Experience 4 years
    • Location Not specified
    • Job Field ICT / Computer 

    Key Roles & Responsibilities
    Quality Assurance:

    • Manage information gathering and documentation.
    • Support system automation and manage reporting.
    • Ensure reports are delivered as per standards and quality required.
    • Act as custodian for user acceptance tests (UATs).
    • Conduct quality checks in WIP environment.

    Network Intelligence & Analysis:

    • Provide data intelligence through reporting and recommendations by generating reports  from multiple data sources in existing databases and systems.
    • Provide clear expression of data and analysis results to stakeholders.
    • Prepare and update network intelligence (optimization) dashboard with continuous tracking and evaluation of status.
    • Define and update appropriate metrics to measure Service Level Agreements (SLAs) related to network optimization reporting and monitoring.
    • Continuously monitor compliance with SLAs against set expectations, escalating breaches (if any) and periodically preparing SLA compliance report.
    • Develop and manage the threat register with continuous monitoring and escalation of breaches (if any).

    Reporting:

    • Deliver weekly reports on all network threats.
    • Commit to, and follow up on, timelines related to threat avoidance.
    • Deliver weekly dashboard reports on network threats and possible avoidance.

    Experience & Qualifications Required

    • Bachelor's degree in Engineering, Project Management, or relevant discipline.
    • +4 years' post-NYSC work experience in a telecoms or Network Operations Centre environment.

    Organizational Competencies:

    • Customer Focus
    • Innovation
    • Integrity
    • Be Bold 

    Functional Competencies:

    • Network Performance Management
    • Network Operations Management
    • Computer & Information Management
    • Proble Solving
    • Data Analysis & Reporting

    Method of Application

    Interested and qualified? Go to IHS Towers on www.linkedin.com to apply
  • Send your application

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Average Salary at IHS Towers
₦ 332K from 21 employees
Mysalaryscale.com

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