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  • Posted: Aug 16, 2019
    Deadline: Aug 23, 2019
  • Note: Never pay any money to any recruiter for any purpose (certificates, medical testing, interview, work kit or any other thing).
    For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog technology driving economic development, prosperity and self-sufficiency across the continent. Right now, IHS is leading a new telecoms service sector driven by the growth of middle class business an...
    Read more about this company

    Analyst, NOC Optimization

    • Job Type
    • Qualification
    • Experience 4 years
    • Location Not specified
    • Job Field ICT / Computer 

    Key Roles & Responsibilities
    Quality Assurance:

    • Manage information gathering and documentation.
    • Support system automation and manage reporting.
    • Ensure reports are delivered as per standards and quality required.
    • Act as custodian for user acceptance tests (UATs).
    • Conduct quality checks in WIP environment.

    Network Intelligence & Analysis:

    • Provide data intelligence through reporting and recommendations by generating reports  from multiple data sources in existing databases and systems.
    • Provide clear expression of data and analysis results to stakeholders.
    • Prepare and update network intelligence (optimization) dashboard with continuous tracking and evaluation of status.
    • Define and update appropriate metrics to measure Service Level Agreements (SLAs) related to network optimization reporting and monitoring.
    • Continuously monitor compliance with SLAs against set expectations, escalating breaches (if any) and periodically preparing SLA compliance report.
    • Develop and manage the threat register with continuous monitoring and escalation of breaches (if any).


    • Deliver weekly reports on all network threats.
    • Commit to, and follow up on, timelines related to threat avoidance.
    • Deliver weekly dashboard reports on network threats and possible avoidance.

    Experience & Qualifications Required

    • Bachelor's degree in Engineering, Project Management, or relevant discipline.
    • +4 years' post-NYSC work experience in a telecoms or Network Operations Centre environment.

    Organizational Competencies:

    • Customer Focus
    • Innovation
    • Integrity
    • Be Bold 

    Functional Competencies:

    • Network Performance Management
    • Network Operations Management
    • Computer & Information Management
    • Proble Solving
    • Data Analysis & Reporting

    Method of Application

    Interested and qualified? Go to IHS Towers on to apply
  • Send your application

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Average Salary at IHS Towers
₦ 332K from 21 employees

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